The lounge was too busy on arrival hut because I had prepaid there was nothing I could do, except leave when the noise and hassle became too much. The follwoing days contact with customer services resulted in them admitting it was 'oversubscribbed' and a full refund. Thats a big plus point and I would possibly try them again, but they really need to sort out their greediness of not being able to say 'we are full'... Elderly persons standing in a paid lounge because there are no seats is so wrong at every level.
10 years ago
Executive Lounges has a
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