I understand that the current climate means things need to be different, but I disappointed with my first visit to the executive lounge. We flew to Dalaman on what was supposed to be our wedding day, so I booked the lounge as an experience for us to lighten the blow. As an NHS worker whose continued to work through the pandemic, I was pleased to see that I was able to get discount through holiday extras. However, when attempting to book through them, I was told the lounge was full. I checked directly through executive lounge website and was able to book but had to pay full price. We only spent 45 mins in the lounge as was called to the plane an hour before our flight. Wasn’t able to make full use of facilities, which weren’t great anyway. The lady behind the counter was very unhappy and difficult. The food was cold and we had to wait ages for it and the whole room was noisy. I won’t be booking again as I feel it was a total waste of £70. Could get the same experience for that money in the usual departure lounge.