The food was terrible. I have already e mailed a complaint about the poor choice, the quality of the food, the fact that our soup and main course turned up at the same time, the absence of popular drinks and only diet colas. Very poor value for money. I paid £90 for the 3 of us. I would have got better value elsewhere in the airport. We usually use No. 1 lounge, which is excellent but it was not available on this occasion. I will not be booking your lounge again. I think a 50% refund would be reasonable but I was refused a refund in response to my complaint.