24th September me an my wife attended your lounge. I must stress at this time we have attended many times over the years. We stayed for 1 hour. Put briefly. The service was shocking. Our waiter was just too busy on the phone than serving us. He taken our drink and food order. Then paced up and down on the phone the whole time we was with you. After 25mins I walked over to the front desk the lady was just lovely. In a instant we had food and drinks. But to be fare our experience was already tarnished. You must do better if you wish to have repeat business. For me and my wife though. Very very Poor service and the food that wouldn't fill a mouse.