I booked the lounge for the 8th of October 7am.on arrival there were workman carrying repairs ( loud drilling). I requested a cubicle, but the rude attendants said that it was for executives. It was empty at the time and remain until we left. We were made to sit next to two people although there was a table space between us. I refused and moved further two tables which provoked a tut from the same attendant ( the drilling noise continued). The person serving us was not that interested, when I asked why there was limited menu, she just said it was due to Covid-19. If I was informed that this was the case I would have not booked the lounge and opted for a cooked breakfast in the main restaurants. There were 3 men, one looked like the manager who did not were a mask, while the other two wore masks, however when they stopped work for a chat along with the female staff member they all removed their masks.There was not attempt to distance from each other. There was no attempted to see if our meal of poor quality ( scramble powder eggs and cold stale bacon reheated and no hot toast) to see if we were enjoying our breakfast, the attendants were clearly not bothered. I am a frequent user of Lounges and I am totally disgusted by this one in Birmingham. I look forward to comments before I post my comments on tripadvisor. Your Bernard D J Gallyot