Just booked a trip to Iceland. Haven't travelled yet. I usually book on the website but I had a couple of queries and hence I contacted representative Carolina. She confirmed that the Flybus Plus will drop us and pick up to from our hotel . Trust this is true! Will let you know. The other question was?regarding handling charges. This us something new. There was no handling charges on any of the six trips undertaken with Exoticca, the latest trip was in October last year. Caroline insisted that the handling charges have been imposed for the last three years which is completely untrue. Can Exoticca explain why and what are the handling charges.