“Super holiday to South Africa April 26, everything provided as promised and great value. Met some lovely fellow travelers, enjoyed amazing scenery and saw lots of animals in their natural habitat. Definitely use Exoticca again.”
“Fantastic trip all round. Price was very reasonable and included all transfers which made it very easy to enjoy the trip. The locations are amazing and the local provider was excellent”
“The customer service was very good. The price of the trip was reasonable. I would recommend the whole package as it could be costly purchasing from the other end. There were a few early mornings to most visits due to long queues but it was manageable. Good trip.”
“Our trip to Thailand was amazing.
Communication before and during was good.
We had to message a few times about various things (changes we made) and they got back to us quickily.
The tours were great, 2 of the 3 hotels were exceptional the other was good, lovely looking hotel just more corporate rather than luxury.
Pick ups were on time, early if anything.
Airport transport was good, of course you have to search out your meet and great as so many are there.
Our last hotel was incredible.
It was a holiday we will never forget.”
“Exotica blew us away, from start to finish it was well organized, easy and seamless. We had an amazing trip that we couldn’t have organised ourselves and there wasn’t a single issue we experienced. We will definitely use Exotica again!”
“Our Argentina and Brazil tour was first class. Flights all good and on time. Transfer all on time and easy to find at hotels. Hotels good, in great locations. Tours all good and on time. Well done Exotica !!”
“I am really happy with the holiday I have chosen and pleased I dont have to book separately, a flight.
The online process was pretty easy and painless and I appreciated the follow up telephone call”
“Well got of to a bad start as my holiday to Jordan was cancelled due to Iran war but I had a full refund which I used to book European capital city's the girl I spoke to was very helpful and patient had to explain the money was in the wallet which she knew all about and finished off the booking did have to pay a bit extra .”
“Very helpful agent Maya on the phone. She was absolutely brilliant. I booked a Japan Tour. This is my 4 trip with exoticca. All the trips have been well organised and it takes all the hassle out of us to simply relax and enjoy the trip.”
“For us, we really like the variety of trips that Exoticca has to offer, and it's good to have some autonomy on what you want to do and places to eat, rather than be locked in to this as you can be with other tour companies.
We have been on 3 trips so far with Exoticca, our 4th one will be later this year to Galapagos which we are very much looking forward to
It would be great if Laos could be added as a destination within maybe a Cambodia and Vietnam tour, as there is currently nothing covering this area and we would be really interested!
Staff are always very friendly, keen to help book the correct trip, and share their personal experiences when appropriate.
Prompt with emails for quotes
Local staff on the ground in the countries we have visited were also very professional, good and punctual
Make sure you have Wifi or a data package for Whats App, as this how they communicate abroad, otherwise you may miss any contact from local tourist staff
Once you have booked your trip, we have found that you cannot look to contact the person you may have spent quite some time on the phone with when booking the trip any more, and you have to be put through to someone in customer services. It would be nice if you could speak to that person again, as we found that customer service were not always the best at getting back in a timely fashion if you needed to speak to someone or had any concerns.
However, we believe that overall the trips provide pretty good value for money, and are well organised, although some of the additional trips you might want to consider can seem a bit pricey!
It's also worth considering other airlines rather than the ones that are included in the initial price (generally the cheapest they can find and may well not be direct flights) and Exoticca can help you with that too. We always prefer a direct flight where possible, and it's also worth checking these out independently before booking to see what's available.
Good company, and we look forward to experiencing more trips in the future!”
“Our 8th trip with Exoticca, usual high standard, we had a fabulous time and can't wait for the next.
The choice of trips worldwide is amazing and you have a talent for finding excellent local agents.
All communication is flawless and admin is super-efficient ( no doubt the product of a lot of hard work- thank you)”
“Just got back from my Costa Rica trip provided by Exoticca. It was absolutely amazing and the service was excellent. I would have no hesitation in recommending them.”
“Just booked an amazing holiday with Exoticca. We had Exoticca rep on whatsapp along with our friends from USA and had a 3 way talk, managed seamlessly to book and ensure we all arrive same time, same hotel, same excursions.........can't wait :)”
“Just returned from a 10 day road trip through the Balkans and had a fantastic time. A well organised trip, fantastic itinerary, lovely hotels in great locations and our guide Samir was excellent. Looking forward to our second tour in Nov to Jordan”
“Our first guided tour to Egypt from arrival to departure was fantastic. Our tour guide Elia was outstanding. Our fellow travellers also made it a memorable holiday experience.
Would definitely use Exotica again.”