“Just returned from excellent trip to Peru. Superb and action packed itinerary which allowed for gradual acclimatisation to the altitude. Very impressed with the Customer Service as they rang me the day after I’d booked the trip because I’d paid separately for the optional trips and missed out on the 10% discount earned from a previous holiday. They rebooked the whole package for me so that I received a greater discount.
My only gripe was not being able to pay for our checked luggage in advance and not being able to avoid transferring through USA.
This was our third trip with Exoticca, all have been excellent and thoughtfully planned. I’d definitely recommend them and use them again.”
“Just returned from India,, it was an amazing trip especially our guide Nerendra who went above and beyond with his help, informative knowledge, his great passion for his country, his full commitment to us and how he took all the stress of tickets, queues, even our meals and buffets!!!,, overall we would definitely recommend this trip, superb 👌”
“Exotica trip to jordan, guide, driver and sites excellent. Hotels rooms good but to far apart for morning pickups and food absolutely awful. Eat out it costs virtually nothing and the same food is cooked really well the same applies to tea and coffee.”
“Just returned from Turkey tour with exoticca. Had an amazing experience. Tour was very well organised. Guides were great spoke good english. Hotel accommodation was very good. Felt quite safe. Thank you exoticca”
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you had an amazing and well-organized trip to Turkey, and that you felt safe and comfortable throughout. We appreciate your kind words and hope to help plan your next adventure soon!
Regards,
Exoticca
“So far only completed the booking, but Melanie was so helpful and efficient, she worked hard to accommodate our requirements with flights and accommodation.”
Hi Tim,
Thank you so much for your kind words! We're thrilled to hear you found great value in your trip and received exceptional service.
Regards,
Exoticca
“This was a well organised trip which ran very smoothly. Good value for money, excellent tour guides. We did not appreciate all the extras added to itinerary by the tour guide which were about selling us things. However I would thoroughly recommend this trip to others”
Hi,
Thank you for your feedback! We're happy to hear you enjoyed the overall organization, value, and excellent tour guides. We appreciate your honesty regarding the added extras, and we'll share this with our team to improve future experiences. We're glad you'd recommend the trip and hope to welcome you on another adventure soon!
Regards,
Exoticca
“Tour offers excellent value for money. All superior accommodation was good and they opened breakfast for very early starts. Very little down time but you could add nights onto the trip at the end. And got to see everything we wanted”
Hi,
Thank you for your review! We're glad to hear you enjoyed the superior accommodations and found the tour to be a great value. It's wonderful that you got to see everything you wanted — we hope to travel with you again soon!
Regards,
Exoticca
Hi Sue,
Thank you for your feedback! We're delighted to hear that Carolina provided such knowledgeable and helpful service. We hope you’re looking forward to your upcoming adventure!
Regards,
Exoticca
Hi Mary,
Thank you for your great feedback! We're glad to hear the trip closely matched the itinerary and that you enjoyed the service and our brilliant guides. We appreciate your note about luggage and flight details — it's a helpful reminder, and we'll make sure to clarify this better in the future. Hope to have you travel with us again soon!
Regards,
Exoticca
Hi Mrs H. Riley,
Thank you so much! We're thrilled to hear you enjoyed every minute. We're glad everything was well organized and hope to welcome you again soon!
Regards,
Exoticca
“Max who booked my holiday was so patient as I have adhd and dyslexia, he never rushed me like some others have and explained everything clearly and I am really looking forward to my first holiday in years in February x”
Hi,
Thank you so much for sharing this, and we're truly glad to hear about your experience with Max!
We're especially happy that he was patient, clear, and supportive throughout the booking process — that's exactly the kind of care we aim to provide.
We’re thrilled you're looking forward to your holiday in February — you absolutely deserve it, and we hope it’s everything you’ve been waiting for. If you need anything before then, just let us know. 😊✈️
Regards,
Exoticca
Hi Shailesh,
Thank you so much for your kind words!
We're thrilled to hear that Ruth was able to support you and make the process smooth and stress-free. We'll be sure to pass along your feedback to her — she’ll be very happy to hear it!
Don’t hesitate to reach out if you need anything in the future. 😊
Regards,
Exoticca
“A well organised and varied tour of Jordan. Overall the accommodation was very good, although the food, especially at RN Petra Hotel, was rather bland.
Our guide, Jafar, was superb.
Transport was also good.”
Hi Juliet,
Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed the well-organised and varied tour of Jordan and that you found the accommodations to be very good overall.
We appreciate your honest comments regarding the food at the RN Petra Hotel and will share your feedback with the team to see where improvements can be made.
It’s wonderful to know that Jafar provided superb guidance throughout your journey and that the transport arrangements met your expectations.
We hope to welcome you on another adventure soon!
Regards,
Exoticca
Hi Khalid,
Thank you for your kind feedback! We're glad to hear you enjoyed the service and found great value in your trip. We hope to see you on another adventure soon!
Regards,
Exoticca