“Had trouble finding the right date online but got great customer service from two of your travel experts and got the trip sorted. Very informed, organized and patient with me regarding all the details. Thank you to the professionals involved.”
Hi Anne,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
“Very good service in general...prices could be a bit better.
Thank you to the travel agent that organised the trip, good customer service and friendly!”
Hi,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. If there’s anything we can do to improve our offering, please let us know!
Regards,
Exoticca
“It’s worth calling and speaking directly to a staff member. I booked 2 holidays with Mila and she was great. I have been on 2 other holidays with Exoticca and have not been disappointed. I was due to go to Peru earlier this year but due to ill health I had to cancel the trip. I applied for a refund from my travel agent and Exoticca were very helpful in providing me with information that I needed. Again, I found it very helpful to directly speak with a person.”
Hi Suki,
Thank you so much for taking the time to review us. We’ll continue working hard to make every interaction with Exoticca exceptional and memorable.
Regards,
Exoticca
“Just completed my first trip with exotica. Went to Peru loved every minute. Machu Picchu and rainbow mountain. Everything went smooth and is well organised. Absolutely perfect. Looking forward to my next one in March. Vietnam,Cambodia and Thailand 😁😁”
Hello Vickie,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“Online booking was very straightforward as long as you read everything carefully.
ie make sure your airline includes checked hold baggage and make sure you are returning to same airport I uk.
Looking forward to our trip in January.”
Hello Sue,
We’ll continue striving to provide exceptional products & services and outstanding customer care to make every interaction with us remarkable.
Regards,
Exoticca
“Just booked a trip to Peru with Carlos. He was very helpful and made the booking with us easy and stress free. Very polite friendly and so helpful. Looking forward to our first trip with Exotica.”
“Have just booked my third trip with Exottica-this time to Japan having travelled very successfully with them in Uganda and Indonesia. Thanks to Exottica I can afford travel to exotic places otherwise out of my reach.”
Hi,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Japan. Amazing picture, by the way! We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
“Good friendly service. Answered all our queries well gave us all the information we requested. Made it very easy to make the decision to book the trip.”
Hi Valerie,
We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon.
Regards,
Exoticca
Hi,
Thank you so much for taking the time to review us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
Regards,
Exoticca
“A fantastic company to book with and our holiday to Borneo was fantastic. smooth process from start to finish. The company used through exotica for our excursions etc were equally brilliant. An unforgettable experience. Would definitely use exotica again if we choose another adventurous holiday.”
Hi Philip,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca