“I was going to book on-line but wanted to hold for 24 hours so we could go through the itinerary and check out the hotels. I called and spoke to Tyler (it was his first day) he was very helpful and held the price for us. Called the next day and all booked. So far so good! Three Wonders, one epic journey tour and can’t wait to go!”
“Great value for money if you enjoy a semi-organised trip with room for independent days and options built in. This particular trip is a great taster to South Africa and bordering countries. We especially loved Botswana - wish we had more time there!”
“We booked a holiday and the travel
agent was just brilliant. Carolina was friendly, professional and thorough. She guided me through the booking process.”
“Trip with Exotica to India was superb . Our guide and driver tailored our trip to things we wanted to do and experience.we were only a group of three my wife and daughter and I . Was full of fascinating facts on the history and culture of Rhajasthan - very good value for money .”
“Neil was a great help in guiding me through the whole process and answering all my concerns. Very good customer service skills. I booked my last trip on line but will only ever book through customer services now.”
“Michael was really patient and understanding when I was booking my recent trip. Excellent customer skills and very supportive throughout the whole process; marvellous customer care!”
“After a poor start when we were not collected from Lima Airport the service from Exoticca was very professional and things ran like clockwork with well trained friendly people at every stage of our trip. We were so pleased we’ve booked two more trips”
“Very pleased with the service and the trip. It was very well organised, everything was clear and the tour guide and driver were excellent. Would definitely book with Exoticca again as had many members of our group and had highly recommend them.”
“A really well organised tour...we were given all information. Guides were excellent. Hotel facilities were good. Absolutely lovely holiday. It was hectic but I guess that is the nature of exploring a vast place like Peru.”
“In all a very enjoyable experience.
We'd read some horror stories on all things to do with hotels, guides, transfers, trips, food etc etc, but had no issues, only a few things that needed to be raised with Exoticaa
1. We booked the additional trips up-front, as advised, but in reality, they days can be so long, sometimes you need some downtime. All of the guides offered these trips the night before, so you could have easily decided there and then, which would have been better for us.
2. We booked the Luxury package, and there was some confusion on the boat on what extras we got. The rooms were slightly larger, and on the top floor, but it was in the restaurant that the confusion occurred. It turns out we were offered bottled water and a free wine or soft drink at lunch and dinner only. This was never communicated.
3. THE MAIN ONE FOR US. Communication. Most of the time this was fine between your tour operator (the man on the ground in Cairo), your guides and yourself. On the return flight back to Cairo, we were told that it would be straight to the hotel and then onto the last tour. In fact we had to go straight out, meaning that we were wholly unprepared for the 2hr tour in the hot sun for liquids and clothing. Not good.
The trip worked out how we wanted overall, but these little things did give me some nervous moments, not knowing or being in control of where and when.
I would still book another trip with Exoticaa, but would take our Egypt experience into account.”
“Truly wonderful organisation in transport and booking in logistics. Sights in Egypt were fantastic to give an overview of what can be seen. There is little time to explore sights and museums fully, but that is the nature of this type of whistle stop vacation.
Overall we had a great time.”