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Exoticca Reviews

4.5 Rating 719 Reviews
88 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
The information in the app was very clear and accurate, although double check baggage allowance. The variety of environments and tours was perfect for us and all the guides were exceptional. Our accommodation exceeded our expectations. This trip is definitely good value.
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Posted 2 weeks ago
Hello Gill, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 1 week ago
The customer service team was very informative and made our selection easier to fit dates. The professionalism of each welcome guide at every destination was brilliant. We had a private car each time minimal waiting and comfortable. My wife is now used to this level of service every time we travel. Hotels are lovely especially the first in Lima and last in Guayaquil. Each excursion safe fun and informative with local guides. Will definitely use Exotica again 😁😁
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Posted 2 weeks ago
Hi Rakesh and Bally, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 1 week ago
I previously used Exoticca for a solo trip to India. The tour guide was excellent. Transport and hotels were exceptional. I promised i would use Exoticca again soon and have booked another solo trip to Egypt in late 2026. Looking forward to the history , culture and Nile cruise. Sometimes it is difficult to get value for money when to travel alone but India was fantastic so hoping for the same in Egypt.
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Posted 2 weeks ago
Hello, We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future. Regards, Exoticca
Posted 1 week ago
As someone who had never even heard of Exotica, I was initially drawn in by the itinerary and the competitive pricing. The trip looked great value. I was, however, prepared for standards below those we have experienced on tours previously booked with better-known, more traditional operators. I need not have had any concerns at all. The trip to South Korea was excellent. Whilst all contact is via email, it is effective and timely. The organisation was faultless and the app worked brilliantly both before and during the trip. Perhaps the best reference and testimony is the number of people on our tour who were regular users of Exotica. For balance, those regular users did pass on some advice for future use of Exotica, which I will utilise. It was annoying and grated somewhat that I paid extra to upgrade the hotels, but everyone on the trip stayed in the same hotels, irrespective of if they had booked “charm” or paid for an upgrade. I can only speak from my experience on this tour, but regular Exotica users stated that they do not pay for upgrades given their previous similar experiences. Also, beware of prices that do not include baggage allowances. In summary, I thoroughly enjoyed the tour. The itinerary was varied and well paced. The hotels were fully acceptable and of the stated standards. The tour guide is arguably the best we have ever had (and we have been on a number of tours to different continents.) I will use Exotica again and would happily recommend them
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Posted 2 weeks ago
Hello, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 1 week ago
Very well organised, excellent guides, great value for money
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Posted 2 weeks ago
Hello, We’ll continue working hard to make every interaction with Exoticca exceptional and memorable. Regards, Exoticca
Posted 1 week ago
Easy booking process over the phone. All information required was provided. Competitive price, and now looking forward to our trip to Jordan & Egypt.
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Posted 2 weeks ago
Hello Andre, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 1 week ago
Great trip to Egypt - particularly brilliant guide who arranged everything to go smoothly and had incredible knowledge to share - thank you Khaled!
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Posted 2 weeks ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 1 week ago
My call was answered in good time. The travel agent that I spoke was excellent throughout the booking process. He was friendly, courteous and exceptionally helpful in answering all my questions and in securing for me the best deal available and flights that best suited my plans. First class service.
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Posted 3 weeks ago
Hi Kevin, Thank you for sharing your feedback! We’re delighted to hear that our travel agent provided friendly, courteous, and first-class service throughout your booking. It’s great to know you received the best deal and flights to suit your plans. We appreciate your kind words! Regards, Exoticca
Posted 2 weeks ago
Matt from Exoticca was clear about the holiday details and gave us the best price.
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Posted 3 weeks ago
Hi, Thank you for your feedback! We’re glad to hear that Matt provided clear holiday details and secured the best price for you. We appreciate your kind words and look forward to assisting you with future trips! Regards, Exoticca
Posted 2 weeks ago
The holiday was beyond expectations, everything delivered as promised.
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Posted 3 weeks ago
Hi, Thank you for your fantastic feedback! We’re delighted to hear that your holiday exceeded expectations and that everything was delivered as promised. We look forward to planning your next adventure with you! Regards, Exoticca
Posted 2 weeks ago
Our first Exoticca trip was to Costa Rica, our second Exoticca trip was to Borneo - both trips were wonderful and considering the diversity and variety of the trips, considering different venue types, group sizes and modes of transport Exoticca deliver on time every time. The local providers are totally switched on, with communication and updates with them on WhatsApp. Not once were we concerned about being let down, Exoticca know what they are doing and they do it very, very well and at very competitive prices. We have just booked another trip to Peru, Ecuador and The Galapagos - we cannot wait !!
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Posted 3 weeks ago
Hi Kevin, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that your trips to Costa Rica and Borneo were such great experiences, and that our local teams and communication met your expectations. We’re thrilled that you’ve booked your next adventure to Peru, Ecuador, and the Galapagos, and we can’t wait to help make it another unforgettable journey! Regards, Exoticca
Posted 2 weeks ago
Very good and clear customer service. Our third trip with Exotica so we are pretty confident this one will be good too.
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Posted 3 weeks ago
Hi David, Thank you for your kind words! We’re delighted to hear that our customer service has been clear and helpful, and that your confidence in Exoticca continues with your third trip. We look forward to making this journey another great experience for you! Regards, Exoticca
Posted 2 weeks ago
Very good guides, comfortable hotels, very full trip to China. Very tiring, but we saw a lot. I need a holiday to recover!
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Posted 3 weeks ago
Hi Adam, Thank you for sharing your experience! We’re glad to hear you enjoyed the guides, comfortable hotels, and all that China had to offer. It sounds like a full but rewarding trip—wishing you a relaxing recovery after such an exciting adventure! Regards, Exoticca
Posted 2 weeks ago
Absolutely brilliant service from staff
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Posted 3 weeks ago
Hi, Thank you for your wonderful feedback! We’re delighted to hear that you received brilliant service from our team. Your kind words mean a lot to us. We look forward to assisting you again soon. Regards, Exoticca
Posted 2 weeks ago
Although I receive regular emails from the company I have just used them for the first time for a trip to Peru specifically Machu Pichu. Vin who helped me was most helpful and thorough in going through everything, each time making sure I was happy with what he said. On the booking side of the holiday he was 100% on the ball. Well done Vin
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Posted 3 weeks ago
Hi, Thank you for sharing your experience. We’re delighted that your first booking with us, especially for your trip to Machu Picchu, went smoothly. It’s great to hear that our agent provided attentive and thorough support throughout. We truly appreciate your kind words and look forward to assisting you again. Regards, Exoticca
Posted 2 weeks ago
Great holiday with excellent itinerary and organisation. Faultless experience, we are looking for the next adventure.
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Posted 3 weeks ago
Hi, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the itinerary and organisation, and that your experience was faultless. We can’t wait to help you plan your next adventure! Regards, Exoticca
Posted 3 weeks ago
My misses and I have travelled with Exoticca now for three trips, predominantly around south east Asia and we could not recommend them enough. Everything from booking the trip, to travelling and returning from the trip is made simple and stress free by Exoticca. We have made many good friends on Exoticca trips and we are looking forward to booking more trips in the future. Thank you.
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Posted 3 weeks ago
Hi George, Thank you so much for your kind words! We’re thrilled to hear that you and your partner have enjoyed multiple trips with Exoticca and that the entire experience. It’s wonderful to know you’ve made new friends along the way, and we can’t wait to help you plan your next adventure! Regards, Exoticca
Posted 3 weeks ago
Very well organised. Excellent guides. All trips were brilliant as were hotels.
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Posted 3 weeks ago
Hi Pam, Thank you so much for your wonderful feedback! We’re delighted to hear that you found everything very well organised and that our guides, trips, and hotels met your expectations. Your kind words mean a lot, and we hope to welcome you on another amazing adventure soon! Regards, Exoticca
Posted 3 weeks ago
A packed itinerary with optional tours, knowledgeable guides, good accommodation and well organised
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Posted 3 weeks ago
Hi Anita, Thank you for sharing your feedback! We're delighted to hear that you enjoyed the packed itinerary, the optional tours, and the expertise of our guides. It’s great to know that the accommodation and overall organisation met your expectations as well. We truly appreciate your kind words and hope to welcome you on another adventure soon! Regards, Exoticca
Posted 3 weeks ago
Carlos was most helpful and efficiently processed my change of date request. My mobile connection kept dropping out but each time, he called me back. Thankyou again Carlos!
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Posted 3 weeks ago
Hi Clare, Thank you so much for your lovely feedback! We're delighted to hear that Carlos was able to assist you efficiently with your date change request. It’s great to know he stayed on top of things and called you back each time your mobile connection dropped — true dedication to great service! Regards, Exoticca
Posted 3 weeks ago
Exoticca is rated 4.5 based on 719 reviews