“The trip and locations visited provided a good mix of activities and things to see. The country was beautiful, the staff in all hotels etc provided excellent service.
The hotels were good but a couple were a little way out of the main town area which meant we had to rely on taxis or free shuttles but it was worth it as the hotels were lovely.”
“Not long returned from the Jordan holiday with my family (wife and 6 yo daughter). It was one of the best holidays we’ve ever had from start to finish.
The planning, organisation, transfers, transportation, tour guides and hotels all made for a very pleasant experience.
For those reluctant to travel to Jordan (that included me, initially), it is a perfectly SAFE country with amazing people, culture, food and loads to explore. The conflict in the Middle East has unfortunately decimated their Tourism Industry by 90% (!!) due to main stream media misinformation. The country and its people need you so they can survive and revive their economy.
Our 6yo daughter enjoyed so much she didn’t snag to leave!”
“I have just booked a package tour for my wife and I to China through Exotica. The agent who I spoke to when making my booking was Tako who was so pleasant and helpful and extremely friendly and courteous. Tako answered all my questions and the process was very clear.”
“Was an excellent tour of the ancient ruins and Greek islands delivered by the locsl partners. The tour was set at a good pace with a good balance with excursions and time for relaxation”
“We would definitely re-book with Exoticca and we do highly recommend them.
It seems that only my wife and I booked for the Peru 11-night tour on the days choosen by us. We were looked after all throughout the holiday.
Thanks!”
“Meri was extremely helpful. Not only was she able to give me information and tips about our impending holiday but she also offered me a small discount. Meri was very courteous and let me know what time she would phone me, which she did on time .”
“We are very pleased with our new booking.
Marie was brilliant and very patient and professional.She helped us from start to finish and answered every question. We will book another holiday again soon.”
“It was an amazing experience as I was travelling solo for the first time. The organised tours were really good and being able to navigate myself to them was surprising. The only thing I would add is if the Hotel information was printed in both English and the country’s sritten language would help when asking directions to the inhabitants and good for taxi drivers”
“The Balkans trip was amazing, we visited so many interesting places, drove through four countries. It is a full on itinerary but so worth it we saw and learnt so much about these beautiful countries. Our guide was wonderful and looked after us so well. We stayed in 9 different hotels which some may find daunting but if you pack using packing cubes it makes life so much easier. So glad I went and have booked the Exoticca trip just to Albania next year as we just touched on Albania in this trip.”
“This trip was my fifth one with Exoticca. I like the combination of organised activities as well as time to explore by yourself. I was very pleasantly surprised that the tour to Dubai and Abu Dhabi went ahead despite I was the sole participant. All the activities were carried out. I felt extremely safe and well looked after.”
“We have been on 3 holidays now with Exoticca, China, Phillipines and Peru. Customer service at booking is always excellent and they offer very good value for money. A lot of holiday is always on offer with extra trip excursions you can add as required. Support throughout the tours is excellent. They have a good loyalty programme and an app which is excellent when you are abroad. Now just booked a fourth trip with them so that is a testament to the quality of their holidays.”
“Booking our third Exoticca holiday and features of trip as well designed as usual, value for money is great and help from Exoticca Customer Service staff brilliant! Fantastic!!!”
“I began booking The Island Peaks & Coastal Charm trip to Madeira online but decided to switch to a telephone call as I had a couple of questions.... I spoke to Katerina who was absolutely brilliant. All booked with everything as I wanted... and a great price! This will be our No 11 Exoticca trip, which speaks for itself!”
“Melanie was very informative, helpful and made booking the holiday an easy and enjoyable experience. She went above and beyond to make sure we had flights that suited.”
“This was my second time using Exoticca and I can’t rate them high enough. I am already planning on booking my next trip. Everything is so well organised and of a very high standard. Brilliant for families, couples, friends or solo travellers 5 star and more Stress free travel”
“The air transport by Wizz air both outward and inward was excellent. Only 10 minutes late arriving in Tirana from Luton and 15 minutes early on return. Airport transfer by taxi was efficient both on entry and exit.
We knew from the itinerary that the tour would be intensive and full-on. The many highlights of Albania were visited on only 6 days with two days arriving and departing. The number of places and sights visited was extensive, but once at a destination there was no rush and a very thorough exploration and explanation of the sites was undertaken. The party was 26 people; the coach was very modern with wonderful air conditioning. The day of arrival in Tirana it was 41 degrees and every subsequent day the maximum temperature was between 33 and 35 degrees. The pace of the tour in these extreme temperatures had to be tolerated, but inevitably on several occasions the high temperatures made people overly hot. However, plenty of rest stops and refreshment breaks were built into the tour programme. We never travelled more than 2 hours in the coach without a break.
The guide was excellent and led the tour with authority and efficiency. He explained everything in intimate detail at every stop. Albanian history was covered throughout the tour. Despite all the stops, no one was ever late or caused any issue. The bus driver too played his part in the efficient running of the tour.
For the money, this tour is fantastic value and highly recommended as an introduction to Albania.
The following are comments that would improve the experience, but would mean extending and upgrading the tour and would cost more money.
The accommodation category was “superior”. Only 2 of the 5 hotels used can claim to be that: The Mozart in Shkoder and Hotel Colombo in Beret. These were truly 5 star. The room in The Mozart beat the Colombo, but the public areas, including swimming pool, at The Colombo beat the Mozart. The other three hotels could be classed as adequate at perhaps 3 stars. The breakfasts at the two 5-star hotels provided a wonderful selection. Two of the other hotels breakfasts were adequate, but the hotel Bella Visit in Saranda delivered a poor breakfast quality and choice which should be upgraded.
Because the tour was so cram packed with sites/sights, arrival at the hotels in the evening was usually quite late, with limited time to relax and have dinner. Then an 8.30 start every morning led to no free time to explore the place where we were staying. So, another extended tour with a more relaxed schedule and more free time during the day for self-exploration, might be worth considering, but obviously at a higher cost.
We had an issue with on-line check-in in for our Luton flight and had to pay for check-in at the airport. Upon our return Exoticca, without hesitation, refunded the check-in fee and provided compensation in the form of future travel credit. The is the mark of a very good company. But, like many modern companies, they do not appear to be accessible by telephone, which is a drawback. However, on-line communications were promptly replied to.
To summarise: truly EXELLENT value for money. The tour did exactly what was advertised with no compromises.”
