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Exoticca Reviews

4.2 Rating 450 Reviews
83 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
This holiday was a great introduction to Southern Africa. Overall the staff were helpful and the customer service sorted out any difficulties. The main issue was one hotel in Cape Town where the first room we had was too small with no storage and the second the drains smelt and was noisy. I have to say the room our children had was excellent. The other issue was a slight communication problem. The hotels hadn’t been informed regarding a twin room for our children but customer service sorted this out immediately. I would recommend this tour as a good introduction to Southern Africa and Zimbabwe and we had a very good experience
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Posted 49 minutes ago
Very good service in general...prices could be a bit better. Thank you to the travel agent that organised the trip, good customer service and friendly!
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Posted 4 days ago
Hi, Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Regards, Exoticca
Posted 3 days ago
A great itinerary featuring a beautiful part of the world with well located hotels.
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Posted 6 days ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 5 days ago
Good value for money; very good customer service from maya - she answered all my questions and gave me the best flight options.
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Posted 1 week ago
Hi, Thank you so much for taking the time to review us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know. Regards, Exoticca
Posted 1 week ago
Carlos was extremely helpful and answered all queries regarding my booking for Norway trip. Thanks again
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Posted 1 week ago
Hi Roy, We’re really grateful and appreciate you taking the time to share your rating with us. Regards, Exoticca
Posted 1 week ago
Thank you so much (Pino?sorry if o got your name wrong)for your patience with me and for doing exactly as you said calling me back and giving clear instructions and help I am now very happy with my booking to China!!!and with the great price,super flight times,roll on 2026
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Posted 1 month ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 1 month ago
Hi it’s the first time we have booked with Exotica & we received lovely customer service from Florence. I love the app and the advice given! Our trip is 7th September so will let you know how it goes
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Posted 2 months ago
Hi Denise, We’ll continue working hard to make every interaction with Exoticca exceptional and memorable. Regards, Exoticca
Posted 2 months ago
Melanie was very helpful with our booking.
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Posted 2 months ago
Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 2 months ago
Very easy booking process Natalia was extremely helpful and clear in the details. 2nd exottica trip so this trip will be as good as the first one.
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Posted 2 months ago
Hi Lesley, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 2 months ago
I had a trip to South America in March 2025 and enjoyed Exoticca's itinerary. The only downfall was the arrival where there was no 'meet and greet' as paid for. It was sorted when I got home but for the first arrival, I felt somewhat apprehensive. After that all was great. I have booked The Balkans tour in September and look forward to it. I am sure all will be fantastic.
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Posted 2 months ago
Hi Pauline, Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to South America. We look forward to welcoming you back soon! Regards, Exoticca
Posted 2 months ago
Once again an easy booking experience with Exoticca nearly completed and I am now going to SouthnAfrica in August. After my initial look into this booking, their agent phoned me and helped me complete it. All I now have to do is choose my extras!
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Posted 2 months ago
Hello Margaret, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 2 months ago
They were very helpful, and provided information clearly. The price for our holiday is very competative.
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Posted 3 months ago
Hi Bev, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 3 months ago
I been helped by Carlos, he was great, very helpful and understanding. He managed to give me an extra discount! ☺️ I will going to book my next trip with him too.
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Posted 3 months ago
Hi Eva, We’ll continue to strive to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Regards, Exoticca
Posted 3 months ago
Lauren , your agent was very helpful and clear. Thank her . But I cannot access your app , I either get three endless dots or (with the ‘magic link’ a never ending message saying log in in process .
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Posted 3 months ago
Hello, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 3 months ago
We usually book our holiday flights, hotels and tours independently but the Exoticca deal for your trip to Namibia was too good to miss. Helpful booking process through their agent Mila which was better than some other agents we spoke to earlier in the process which involved various pricing changes. Lets see if our trip is as enjoyable as booking through Mila!
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Posted 3 months ago
Hello, Thank you for much for your positive review. We look forward to welcoming you on your trip! Regards, Exoticca
Posted 3 months ago
Very helpful guy on the phone knew what he was talking about and answered all my questions The big problem was the tour was far to expensive
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Posted 3 months ago
Hi Dave, Thank you for sharing your feedback. Please rest assured that we will take your comments into consideration as we continue working to improve our services. Regards, Exoticca
Posted 3 months ago
Your staff member was really helpful. Looking forward to my 3rd Exoticca trip in September.
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Posted 3 months ago
Hi Veronica, We are so grateful for your kind words and look forward to welcoming you soon! Regards, Exoticca
Posted 3 months ago
Wonderful Customer service on phone Trip as described Great value
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Posted 3 months ago
Hello Malcom, We are so grateful for your kind words and look forward to welcoming you soon! Regards, Exoticca
Posted 3 months ago
Wonderful Customer service on phone Trip as described Great value
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Posted 3 months ago
Hello Malcom, Thank you so much for taking the time to review us. Regards, Exoticca
Posted 3 months ago
Melanie was good to explore optional flights and concise when discussing details on the phone .Holiday package seems fairly priced considering it is a little unusual .
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Posted 3 months ago
Hi, Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Regards, Exoticca
Posted 3 months ago
Exoticca is rated 4.2 based on 450 reviews