“Hi it’s the first time we have booked with Exotica & we received lovely customer service from Florence. I love the app and the advice given! Our trip is 7th September so will let you know how it goes”
“I had a trip to South America in March 2025 and enjoyed Exoticca's itinerary. The only downfall was the arrival where there was no 'meet and greet' as paid for. It was sorted when I got home but for the first arrival, I felt somewhat apprehensive. After that all was great.
I have booked The Balkans tour in September and look forward to it. I am sure all will be fantastic.”
Hi Pauline,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to South America. We look forward to welcoming you back soon!
Regards,
Exoticca
“Once again an easy booking experience with Exoticca nearly completed and I am now going to SouthnAfrica in August. After my initial look into this booking, their agent phoned me and helped me complete it. All I now have to do is choose my extras!”
Hello Margaret,
At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Regards,
Exoticca
“I been helped by Carlos, he was great, very helpful and understanding.
He managed to give me an extra discount! ☺️
I will going to book my next trip with him too.”
Hi Eva,
We’ll continue to strive to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Regards,
Exoticca
“Lauren , your agent was very helpful and clear. Thank her . But I cannot access your app , I either get three endless dots or (with the ‘magic link’ a never ending message saying log in in process .”
“We usually book our holiday flights, hotels and tours independently but the Exoticca deal for your trip to Namibia was too good to miss. Helpful booking process through their agent Mila which was better than some other agents we spoke to earlier in the process which involved various pricing changes. Lets see if our trip is as enjoyable as booking through Mila!”
Hi Dave,
Thank you for sharing your feedback. Please rest assured that we will take your comments into consideration as we continue working to improve our services.
Regards,
Exoticca
“Melanie was good to explore optional flights and concise when discussing details on the phone .Holiday package seems fairly priced considering it is a little unusual .”
Hi,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“I have been travelling with Exoticca Travel for many years and this my 6th trip, I am happy with their service and co-operation in any issues during the holiday and the sales rep Mr.Vin is very polite, helpful and very understanding in booking the holiday. I am already planning for my next trip with them.”
Hi Chandar,
We're thrilled to hear that you're happy with our services and that you've already enjoyed six unforgettable trips with us. When you're ready to plan your 7th adventure, just let us know — we’ll be more than happy to take you wherever your heart desires.
Regards,
Exoticca
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“Today I booked our trip and the adviserCameron was very helpful and gave all the relevant information to our satisfaction
We have used Exotica before and been well looked after on the trips”
Hi,
Thank you for sharing your feedback. We are so happy to hear that you are satisfied with the assistance provided by our agent. If you need anything else, just let us know.
Regards,
Exoticca
“So far so good, Maria was very helpful sorting the right holiday/flights for us, not pushing anything, just their to help - a refreshing change to the normal hard sell you get. Seemed to be the best deal for what we wanted to do. Not been on the holiday yet….will update when we have.”
Hi,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved you are happy with our assistance. Your kind words mean a lot to our team!
Regards,
Exoticca
Hello,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca