“I been helped by Carlos, he was great, very helpful and understanding.
He managed to give me an extra discount! ☺️
I will going to book my next trip with him too.”
Hi Eva,
We’ll continue to strive to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Regards,
Exoticca
“Lauren , your agent was very helpful and clear. Thank her . But I cannot access your app , I either get three endless dots or (with the ‘magic link’ a never ending message saying log in in process .”
“We usually book our holiday flights, hotels and tours independently but the Exoticca deal for your trip to Namibia was too good to miss. Helpful booking process through their agent Mila which was better than some other agents we spoke to earlier in the process which involved various pricing changes. Lets see if our trip is as enjoyable as booking through Mila!”
Hi Dave,
Thank you for sharing your feedback. Please rest assured that we will take your comments into consideration as we continue working to improve our services.
Regards,
Exoticca
“Melanie was good to explore optional flights and concise when discussing details on the phone .Holiday package seems fairly priced considering it is a little unusual .”
Hi,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“I have been travelling with Exoticca Travel for many years and this my 6th trip, I am happy with their service and co-operation in any issues during the holiday and the sales rep Mr.Vin is very polite, helpful and very understanding in booking the holiday. I am already planning for my next trip with them.”
Hi Chandar,
We're thrilled to hear that you're happy with our services and that you've already enjoyed six unforgettable trips with us. When you're ready to plan your 7th adventure, just let us know — we’ll be more than happy to take you wherever your heart desires.
Regards,
Exoticca
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“Today I booked our trip and the adviserCameron was very helpful and gave all the relevant information to our satisfaction
We have used Exotica before and been well looked after on the trips”
Hi,
Thank you for sharing your feedback. We are so happy to hear that you are satisfied with the assistance provided by our agent. If you need anything else, just let us know.
Regards,
Exoticca
“So far so good, Maria was very helpful sorting the right holiday/flights for us, not pushing anything, just their to help - a refreshing change to the normal hard sell you get. Seemed to be the best deal for what we wanted to do. Not been on the holiday yet….will update when we have.”
Hi,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved you are happy with our assistance. Your kind words mean a lot to our team!
Regards,
Exoticca
Hello,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca
“Just booked my 5th trip in 14 months. Great company in my experience. Be advised long haul tours can be arduous, and in some cases dont expect european standards; it's all part of the experience!”
“It was really straight forward to book our trip. All questions were answered. This is our fourth holiday with exotica, everything has always worked as it should. We can’t fault the value for money with this company.”
Hello John,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca
“So far so good had a few questions that an adviser helped with over the phone and we then booked China trip online only concern at the moment is what hotels we actually stay in”
Hello SA,
We’re glad that you enjoyed your extraordinary Exoticca booking experience! Your hotels will be confirmed closer to departure and will be part of the list provided in your documents. You will be notified as soon as this happens.
Regards,
Exoticca