“Just booked my 5th trip in 14 months. Great company in my experience. Be advised long haul tours can be arduous, and in some cases dont expect european standards; it's all part of the experience!”
“It was really straight forward to book our trip. All questions were answered. This is our fourth holiday with exotica, everything has always worked as it should. We can’t fault the value for money with this company.”
Hello John,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca
“So far so good had a few questions that an adviser helped with over the phone and we then booked China trip online only concern at the moment is what hotels we actually stay in”
Hello SA,
We’re glad that you enjoyed your extraordinary Exoticca booking experience! Your hotels will be confirmed closer to departure and will be part of the list provided in your documents. You will be notified as soon as this happens.
Regards,
Exoticca
Hi,
Thank you for your feedback! We’re glad to hear you found our prices competitive. We apologize for the wait time when reconnecting with the booking agent and appreciate your patience. We’re always working to improve, and your input helps us do so!
Kind Regards,
Exoticca
“We contacted Exoticca with a payment query. Michael sorted out the details for us.
The phone call was answered promptly and we were transferred to someone who could answer and deal with our queries.”
“I haven't had my holiday to Egypt yet but at time of booking I called directly to speak to a trip planner because I have limited mobility and wanted to check whether the particular tour I was planning would work for me. The very helpful advisor steered me to a better option and helped me with the planning of that. She had a really good understanding of the needs and considerations for a disabled traveller and I was impressed that I received such individual attention.”
Hello Jacqueline,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca
“Couldn't believe it when we received a phone call just hours after we came off line. we couldn't complete the booking as my partner didn't have his passport at the time. Helen phoned to asked if she could help. we made arrangements for her to call back when we had the details and it was completed over the phone three days later, Helen reserved our holiday as we wanted the direct flights (not changes).”
Hi Carrie,
We are so grateful for your kind words! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
“I have been with Exotica before but as a couple. We had a great holiday therefore I had no qualms to book with them again. I have just booked as a solo, holiday looks great value for money, I don't go til next year. It is somewhere I have always wanted to go. The solo supplement was really reasonable, compared to so many other companies. The booking process was easy, i had one problem which is why I gave 4 rather than 5 stars, but this is now resolved & quite easily.”
Hello Patricia,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca