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Exoticca Reviews

4.2 Rating 380 Reviews
80 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Just booked a trip to Norway in August. Both ladies I have spoken to very friendly and helpful. So far so good. Looking forward to the trip.
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Posted 4 months ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 4 months ago
Carlos was very helpful.
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Posted 4 months ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 4 months ago
Just booked my 5th trip in 14 months. Great company in my experience. Be advised long haul tours can be arduous, and in some cases dont expect european standards; it's all part of the experience!
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Posted 4 months ago
Hello Sean, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 4 months ago
It was really straight forward to book our trip. All questions were answered. This is our fourth holiday with exotica, everything has always worked as it should. We can’t fault the value for money with this company.
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Posted 5 months ago
Hello John, Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers! Regards, Exoticca
Posted 5 months ago
So far so good had a few questions that an adviser helped with over the phone and we then booked China trip online only concern at the moment is what hotels we actually stay in
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Posted 5 months ago
Hello SA, We’re glad that you enjoyed your extraordinary Exoticca booking experience! Your hotels will be confirmed closer to departure and will be part of the list provided in your documents. You will be notified as soon as this happens. Regards, Exoticca
Posted 5 months ago
Very good rep who listened and did rush,push or oversell
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Posted 5 months ago
Hello Mark, Thanks so much for sharing your experience with us! Regards, Exoticca
Posted 5 months ago
Excellent value for money and a great itinerary. I'm looking forward to our trip to norway.
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Posted 5 months ago
Hello, We’re really grateful and appreciate you taking the time to share your rating with us. Regards, Exoticca
Posted 5 months ago
Very easy to use booking system. The price for trip was fantastic. Will definitely use Exotica again!
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Posted 5 months ago
Hello, Thank you so much for taking the time to leave us a 4-star review! We cant wait to welcome you again. Regards, Exoticca
Posted 5 months ago
Good service .
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Posted 5 months ago
Hello, We’ll continue working hard to make every interaction with Exoticca exceptional and memorable. Regards, Exoticca
Posted 5 months ago
Ruth was very helpful when I called to book. However the chat bot call back failed miserably and after 24 hours I am still waiting!
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Posted 5 months ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 5 months ago
Michael was very helpful in setting up our first holiday and then changing it to coordinate with friends.
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Posted 6 months ago
Hello Shaun, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 6 months ago
We were helped in all aspects of our trip asking various questions which were answered and hopefully our trip will be an unforgettable experience
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Posted 6 months ago
Hello Martin, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Regards, Exoticca
Posted 6 months ago
Very competitive price, but kept on hold at length when waiting to be reconnected to the booking agent.
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Posted 6 months ago
Hi, Thank you for your feedback! We’re glad to hear you found our prices competitive. We apologize for the wait time when reconnecting with the booking agent and appreciate your patience. We’re always working to improve, and your input helps us do so! Kind Regards, Exoticca
Posted 6 months ago
We contacted Exoticca with a payment query. Michael sorted out the details for us. The phone call was answered promptly and we were transferred to someone who could answer and deal with our queries.
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Posted 6 months ago
Hello Peter, We’re really grateful and appreciate you taking the time to share your rating with us! Regards, Exoticca
Posted 6 months ago
I haven't had my holiday to Egypt yet but at time of booking I called directly to speak to a trip planner because I have limited mobility and wanted to check whether the particular tour I was planning would work for me. The very helpful advisor steered me to a better option and helped me with the planning of that. She had a really good understanding of the needs and considerations for a disabled traveller and I was impressed that I received such individual attention.
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Posted 6 months ago
Hello Jacqueline, Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers! Regards, Exoticca
Posted 6 months ago
Couldn't believe it when we received a phone call just hours after we came off line. we couldn't complete the booking as my partner didn't have his passport at the time. Helen phoned to asked if she could help. we made arrangements for her to call back when we had the details and it was completed over the phone three days later, Helen reserved our holiday as we wanted the direct flights (not changes).
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Posted 6 months ago
Hi Carrie, We are so grateful for your kind words! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 6 months ago
Good, quick booking with most aspects explained clearly
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Posted 6 months ago
Hello, Thank you so much for your positive rating Regards, Exoticca
Posted 6 months ago
I have been with Exotica before but as a couple. We had a great holiday therefore I had no qualms to book with them again. I have just booked as a solo, holiday looks great value for money, I don't go til next year. It is somewhere I have always wanted to go. The solo supplement was really reasonable, compared to so many other companies. The booking process was easy, i had one problem which is why I gave 4 rather than 5 stars, but this is now resolved & quite easily.
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Posted 6 months ago
Hello Patricia, Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers! Regards, Exoticca
Posted 6 months ago
Have used Exoticca before, no problems, all worked well.
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Posted 6 months ago
Hello, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 6 months ago
Just booked a holiday to the Americas and Beaches with Exoticca. The agent Jasmine was very efficient.
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Posted 7 months ago
Hello, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Exoticca
Posted 7 months ago
Exoticca is rated 4.2 based on 380 reviews