“The website and packages were super easy to navigate. When I phoned I got through to someone very quickly and both colleagues I spoke to were so helpful. Melanie who helped complete our booking was absolutely wonderful! Can't wait for our trip 😁”
“I’ve just booked a holiday to Peru!
Romain ar Exoticca was very helpful and spent time going through all the options to make sure that everything matched my date and budget restrictions. This is my second trip with Exoticca.”
“Customer service was good, all questions answered and price was best in the marketplace.
If holiday is as good as the booking process we're in for a great time.”
“I had the most wonderful sales agent called Simon- he was so helpful. I’ve used exoticca before and the level of care was outstanding- would definitely recommend”
“I have been travelling with Exoticca Travel for many years and this my 6th trip, I am happy with their service and co-operation in any issues during the holiday and the sales rep Mr.Vin is very polite, helpful and very understanding in booking the holiday. I am already planning for my next trip with them.”
Hi Chandar,
We're thrilled to hear that you're happy with our services and that you've already enjoyed six unforgettable trips with us. When you're ready to plan your 7th adventure, just let us know — we’ll be more than happy to take you wherever your heart desires.
Regards,
Exoticca
“Carolina was very attentive to our requirements as requested. She took her time to explain all details and made us feel informed.
We are very excited to be going (me for the 2nd time) to China.
Thank you”
“Augustin Garcia was incredibly helpful in our latest booking and tailored the booking to our requirements. An absolute credit to Exoticca. Exoticca really need to expand their contracts with further airlines as the current offerings can be bettered by searching individual airlines”
Hi Matt,
Thank you for sharing your feedback. We are glad to hear that our agent was able to assist you effectively and provide you with a pleasant booking experience.
Additionally, we will take your comments about the airlines into consideration.
If you need anything else, please let us know.
Regards,
Exoticca
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“From start to finish, my booking experience was amazing.
Vin, the customer service advisor is so lovely and was very patient and informative.
This is my 2nd trip with Exoticca, looking forward to this trip.”
Hello,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“It was pleasure planning our holiday with Michael. He explained everything clearly and succinctly. I had quite a few questions and he answered them all without hesitation.
He ran through the itinerary with me, leaving me in no doubt we had booked a great holiday/experience.
I am very happy with the cost of this holiday, it seems extremely fair for all we will see.
Thank you Michael again.”
Hello Jacqueline,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your booking experience with us. Your kind words mean a lot to our team! We look forward to welcoming you on the trip.
Regards,
Exoticca
“Today I booked our trip and the adviserCameron was very helpful and gave all the relevant information to our satisfaction
We have used Exotica before and been well looked after on the trips”
Hi,
Thank you for sharing your feedback. We are so happy to hear that you are satisfied with the assistance provided by our agent. If you need anything else, just let us know.
Regards,
Exoticca
“So far so good, Maria was very helpful sorting the right holiday/flights for us, not pushing anything, just their to help - a refreshing change to the normal hard sell you get. Seemed to be the best deal for what we wanted to do. Not been on the holiday yet….will update when we have.”
Hi,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved you are happy with our assistance. Your kind words mean a lot to our team!
Regards,
Exoticca
“Just booked a trip to South Africa and the service I have received has been 5 star. I have had support from Ema all the way in a proffesional, friendly and informative manner with no pressure applied. The price was great too!
We can go away with the peace of mind that they are there to support you through your journey and beyond”
Hello Graham,
We’re really grateful and appreciate you taking the time to share your rating with us! We look forward to welcoming you on your trip.
Regards,
Exoticca
