Hi Sue,
Thank you for your feedback! We're delighted to hear that Carolina provided such knowledgeable and helpful service. We hope you’re looking forward to your upcoming adventure!
Regards,
Exoticca
Hi Mary,
Thank you for your great feedback! We're glad to hear the trip closely matched the itinerary and that you enjoyed the service and our brilliant guides. We appreciate your note about luggage and flight details — it's a helpful reminder, and we'll make sure to clarify this better in the future. Hope to have you travel with us again soon!
Regards,
Exoticca
Hi Mrs H. Riley,
Thank you so much! We're thrilled to hear you enjoyed every minute. We're glad everything was well organized and hope to welcome you again soon!
Regards,
Exoticca
“Max who booked my holiday was so patient as I have adhd and dyslexia, he never rushed me like some others have and explained everything clearly and I am really looking forward to my first holiday in years in February x”
Hi,
Thank you so much for sharing this, and we're truly glad to hear about your experience with Max!
We're especially happy that he was patient, clear, and supportive throughout the booking process — that's exactly the kind of care we aim to provide.
We’re thrilled you're looking forward to your holiday in February — you absolutely deserve it, and we hope it’s everything you’ve been waiting for. If you need anything before then, just let us know. 😊✈️
Regards,
Exoticca
Hi Shailesh,
Thank you so much for your kind words!
We're thrilled to hear that Ruth was able to support you and make the process smooth and stress-free. We'll be sure to pass along your feedback to her — she’ll be very happy to hear it!
Don’t hesitate to reach out if you need anything in the future. 😊
Regards,
Exoticca
“A well organised and varied tour of Jordan. Overall the accommodation was very good, although the food, especially at RN Petra Hotel, was rather bland.
Our guide, Jafar, was superb.
Transport was also good.”
Hi Juliet,
Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed the well-organised and varied tour of Jordan and that you found the accommodations to be very good overall.
We appreciate your honest comments regarding the food at the RN Petra Hotel and will share your feedback with the team to see where improvements can be made.
It’s wonderful to know that Jafar provided superb guidance throughout your journey and that the transport arrangements met your expectations.
We hope to welcome you on another adventure soon!
Regards,
Exoticca
Hi Khalid,
Thank you for your kind feedback! We're glad to hear you enjoyed the service and found great value in your trip. We hope to see you on another adventure soon!
Regards,
Exoticca
“Excellent organisation, we were very well looked after by our guide, Gessi. The visits were great and exciting. Most of the hotels were good. Learned alot. Fabulous”
Hi Richard,
Thank you so much for your kind words! We're delighted to hear you enjoyed the organization, the exciting visits, and the great care from our guide Gessi. We look forward to welcoming you on future trips!
Regards,
Exoticca
“The trip was very well organized. This was the main point of my trip, and we had no waste of time during this trip.
One hotel (Gerasa) had lower standard, but the other hotel (Petra Town Seasonal Hotel) was very good and the food was excellent.
The guide was very friendly and knowledgeable.
The transport was excellent.”
Hi Sara,
Thank you for your detailed feedback! We’re glad to hear the trip was well organized and that you felt your time was well spent. We appreciate your comments about the hotels and will share your compliments with the guide and transport team. Hope to welcome you again soon!
Regards,
Exoticca
“My 3rd trip so well organised by Exoticca to Egypt. At all times we were met by a representative at the airport who guided us and explained at all times where we were going. Such good value for money.
Won’t hesitate booking our 4 th trip with Exoticca. We were with such a wonderful group of people from all over the world.”
Hi Holland,
Thank you for your continued trust in Exoticca! We're delighted to hear your trip to Egypt was well organized and that you felt supported throughout. It’s wonderful that you enjoyed the group experience and found great value in the journey. We can’t wait to help you plan your fourth adventure!
Regards,
Exoticca
“I’m very satisfied until the end of my tour.
It’s just my luggage coming back to UK was missing and returned to me in few days but the luggage itself was broken.”
Hi,
Thank you for your feedback — we're glad to hear you enjoyed the tour overall. We're sorry to learn about the issue with your luggage and hope it was resolved promptly. Your comments help us improve, and we appreciate you sharing your experience.
Regards,
Exoticca
Hi Jade,
Thank you for your kind words! We're thrilled to hear you had such an enjoyable experience in Peru, Argentina, and Brazil. We’d love to have you travel with Exoticca again soon!
Regards,
Exoticca
“I have just returned from the India Golden Triangle trip it was a wonderful experience great guide well organised and a very friendly group of people this was my first solo travel trip and I would highly recommend. It is a very full on trip and a lot is fitted into the time but definitely worth it”
Hi Annmarie,
Thank you for your wonderful review! We're delighted to hear that your guide made such a positive impact on your experience. We hope to welcome you on another adventure soon!
Regards,
Exoticca
“Easy to book, helpful staff. I had questions prior to completing booking and my holiday and price was held for 24 hours to allow me time to talk to a real person on the phone.
Once booked, all details were there in an app, flights, itinerary and hotels.
Now looking forward to a once in a lifetime trip to Brazil, Argentina, Peru, Ecuador and Galapagos!! Woop Woop”
Hi Kimberly,
Thank you for your kind words! We're glad the booking process was smooth and that our team could assist you along the way. It’s exciting to hear about your upcoming adventure—Brazil, Argentina, Peru, Ecuador, and the Galapagos await! Woop woop indeed!
Regards,
Exoticca
“Yet another great trip. We have been to South Africa, India and now Brazil with Exoticca. Nothing has been to much for them, from the hotels, tours and guides the best ones have been used. Travel times, pick up times have all been correct. We would recommend them to anyone.”
Hi,
Thank you for your continued trust and kind words! We're thrilled to hear you've had amazing experiences in South Africa, India, and Brazil with us. Knowing everything ran smoothly means a lot. We truly appreciate your recommendation and look forward to your next adventure!
Regards,
Exoticca
“28 day trip to Southern Africa, one holiday joined by friendly Exoticca staff to another holiday exactly as we wanted.
All hotels/lodges were of a good standard, as were all staff and safari guides, especially Danford in Tanzania who is brilliant.
Great price and well looked after all the way.
Third time with Exoticca, India, China and now Africa, and we will definately be back.”
Hi Glynn and Carol,
Thank you so much for your continued trust in Exoticca! We're delighted to hear your Southern Africa adventure met your expectations and that Danford made a lasting impression. It’s an honor to be part of your journeys across the globe. We can’t wait to welcome you back for your next adventure!
Regards,
Exoticca
“Excellent trip to Albania with a very informative and helpful guide (Edmond).
Achieved a good balance between travel, visits to towns, coastal region and cultural sites in the allotted time.
Could have made the trip a day or two longer to enable more time in places such as Berat.”
Hi Michael and Marie,
Thank you for your excellent feedback! We're glad you enjoyed the balance of culture, coast, and exploration in Albania, and that Edmond made your experience even better. Your suggestion about adding more time in places like Berat is much appreciated and will be taken into account!
Regards,
Exoticca