“I've just booked my trip to India. I was taken step by step through the process and encouraged to ask questions. Can't believe it was so straightforward. Thank you Jasmine.”
“We were looking into a trip to Nepal, Augustin (Austin) left a message to contact him if any help needed, which made our minds up to book the trip. Easy process, extremely helpful and quick to respond. Hats off to Austin and Exoticca.
This will be our 4th.trip with Exoticca, Vietnam, Peru and China have all been wonderful, thank you. Happy travel, Mark and Elaine x”
Hi Mark & Elaine,
Your feedback made our day! We are ecstatic to hear that you had a great time on your 4th trip with us. We can't wait for the next one!
Regards,
Exoticca
“I've just booked my first trip with Exoticca. Austin has been incredibly helpful helping me to decide which trip will suit my needs. I'm looking forward to going on the Nile Cruise later this year.”
Hello,
That’s fantastic to hear! We’re so glad Austin could help you find the perfect trip. The Nile Cruise is an unforgettable experience—ancient wonders, stunning scenery, and rich history await.
We look forward to welcoming you!
Regards,
Exoticca
“I've just booked my third holiday with exotica. I have been very pleased with my last 2 holidays. They are very helpful, have very, very good tour guides. All in all, a wonderful experience. Well done exotica”
Hi Keith,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“We rang Exoticca and spoke with Michael who was most helpful in clarifying some information for us. He then helped us finish our booking and even got us a better price. We were very happy with the service we received.”
Hi Grainne,
Your feedback made our day! We are ecstatic to hear that you had great assistance from our agent. We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
“We have just booked our sixth trip with exotica. absolutely great value. This time we have booked to go to Morroco. The agent, which i have forgotton his name, was excellent explaining all plane options discussing trip etc. booked there and then!!
looking forward to going to china in october then morroco next year”
Hi Tony,
Thank you so much for your continued trust in Exotica – six trips is truly amazing!
We’re thrilled to hear you found great value once again, and that our agent provided excellent support (even if the name escaped you this time!). Morocco is a fantastic choice, and we’re sure you’ll love it just as much as your upcoming adventure to China in October.
If you ever need anything before your travels, don’t hesitate to get in touch. We can’t wait to help you plan trip number seven!
Regards,
Exoticca
Hi Odette,
We're glad to hear that our agent was able to assist you with the cancellation and rebooking process smoothly. It's important to travel when it feels right, and we're happy we could help you make the change with ease. If you need anything else before your new trip, don't hesitate to reach out. Safe travels!
Regards,
Exoticca
“I had a trip to South America in March 2025 and enjoyed Exoticca's itinerary. The only downfall was the arrival where there was no 'meet and greet' as paid for. It was sorted when I got home but for the first arrival, I felt somewhat apprehensive. After that all was great.
I have booked The Balkans tour in September and look forward to it. I am sure all will be fantastic.”
Hi Pauline,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to South America. We look forward to welcoming you back soon!
Regards,
Exoticca
Hi Nick,
We appreciate your feedback and are delighted to know you enjoyed our agent's assistance. Your satisfaction is our top priority, and we look forward to serving you again soon.
Regards,
Exoticca
“Darren Doyle was chatty during our phone call and knowledgeable easily creating a rapport with me as a potential customer when I rang to enquire about booking my holiday on 30th May.
He has also promised us a price reduction on our trip to Turkey. We have not used Exoticca before and he was a good ambassador for the brand.
I hope the holiday lives up to what has been promised.. a good start so far.”
Hello Carol,
We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future.
Regards,
Exoticca
“Once again an easy booking experience with Exoticca nearly completed and I am now going to SouthnAfrica in August. After my initial look into this booking, their agent phoned me and helped me complete it. All I now have to do is choose my extras!”
Hello Margaret,
At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Regards,
Exoticca
“Just booked a trip to Iceland. Haven't travelled yet. I usually book on the website but I had a couple of queries and hence I contacted representative Carolina. She confirmed that the Flybus Plus will drop us and pick up to from our hotel . Trust this is true! Will let you know. The other question was?regarding handling charges. This us something new. There was no handling charges on any of the six trips undertaken with Exoticca, the latest trip was in October last year. Caroline insisted that the handling charges have been imposed for the last three years which is completely untrue. Can Exoticca explain why and what are the handling charges.”
Hi Pradeep,
Thank you for sharing your feedback with us.
Please note that our handling charge helps cover the personalized service we provide. Unlike other online booking platforms, we carefully search and compare the best travel options for your needs, coordinate with multiple suppliers, and manage all the details of your trip.
It also includes our support — if you need to make changes, face delays, or something doesn’t go as planned, we’re here to help directly. That kind of peace of mind and professional service is part of what the handling fee provides.
If you require further assistance, do not hesitate to let us know.
Best regards,
Exoticca
“The phone service to book our holiday was excellent. Our contact (Cameron) was patient, knowledgeable and engaging. After explaining our set of requirements he was able to ensure each one was met. We hope the rest of the holiday is as good as he was.”
“Having previously taken a trip with Exoticca I was happy to book again. I phoned to book, the customer service was excellent, everything was explained, I paid the full amount straight away and the cancellation policy was explained. I'm looking forward to the trip as the last one was so enjoyable.”
Hello,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
“Mila was excellent to deal with. She communicated well and rang us at the time we had agreed and made the booking process for our Jordan and Egypt tour extremely straight forward”
“Have always had a very positive experience when dealing with Exoticca. Their staff are excellent and a lecto offer good advice on the various options available.
We've just booked our second trip - taking advantage of a great flash sale price and a further 5% discount from our travel voucher.
Can't recommend Exoticca highly enough.”
Hello Philip,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards.
Exoticca