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Exoticca Reviews

4.5 Rating 775 Reviews
89 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
On New Year’s Eve I purchased yet another holiday with Exottica. This will be to Costa Rica in November 2026. Yet another great deal and something we having been planning to book for over 12 months. So glad we did. What was really special about this was that Meri one of the Exottica adviser’s team had remembered us, from previous bookings, and maintains a highly influential customer care approach! Credit to the team. We have much to look forward to in the coming year and recognise that Exottica are going to be a key partner in this! We done to all concerned!
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Posted 3 weeks ago
Hello Mark, At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Regards, Exoticca
Posted 3 weeks ago
Very happy with exottica would recommend
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Posted 3 weeks ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 3 weeks ago
We have just booked our second tour with exotticca. Online booking easy to use. However please take caution when booking flights as we felt misleading. It states you can book luggage after choosing flights.so as we scrolled the flights became 2 stops so we stopped and booked the flight without additional luggage.turns out we should have scrolled lower. We then rang customer services 45 mins waiting on phone waiting to sort.anywsy management sorted it for us. Pricing seems very good. Trip choices very good. Hotel categories nice to have choice. Our sri lanka trip with them was amazing 👏
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Posted 3 weeks ago
Hi Gill, Thank you very much for taking the time to share such a detailed review and for choosing Exoticca again for your travels 😊 We’re delighted to hear that your Sri Lanka trip was amazing and that you found our pricing, trip choices, hotel categories, and overall booking process appealing. We’re truly sorry for the confusion you experienced during the flight and luggage selection process, as well as for the long waiting time when contacting customer service. We appreciate you pointing this out, as feedback like yours helps us identify where we can improve the clarity of our booking flow and the customer experience. We’re glad our management team was able to resolve the situation for you in the end. Thank you again for your trust in Exoticca, and we look forward to being part of your next adventure! Regards, Exoticca
Posted 3 weeks ago
We have just booked our second tour with exotticca. Online booking easy to use. However please take caution when booking flights as we felt misleading. It states you can book luggage after choosing flights.so as we scrolled the flights became 2 stops so we stopped and booked the flight without additional luggage.turns out we should have scrolled lower. We then rang customer services 45 mins waiting on phone waiting to sort.anywsy management sorted it for us. Pricing seems very good. Trip choices very good. Hotel categories nice to have choice. Our sri lanka trip with them was amazing 👏
Helpful Report
Posted 3 weeks ago
Hi Gill, Thank you very much for taking the time to share such a detailed review and for choosing Exoticca again for your travels 😊 We’re delighted to hear that your Sri Lanka trip was amazing and that you found our pricing, trip choices, hotel categories, and overall booking process appealing. We’re truly sorry for the confusion you experienced during the flight and luggage selection process, as well as for the long waiting time when contacting customer service. We appreciate you pointing this out, as feedback like yours helps us identify where we can improve the clarity of our booking flow and the customer experience. We’re glad our management team was able to resolve the situation for you in the end. Thank you again for your trust in Exoticca, and we look forward to being part of your next adventure! Regards, Exoticca
Posted 3 weeks ago
Good and helpful staff in booking trip.thank you.
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Posted 3 weeks ago
Hi, Thank you for your kind words! We’re glad our team could help you with your trip booking. We look forward to assisting you again in the future. Regards, Exoticca
Posted 3 weeks ago
This is the 2nd time I’ve travelled on an Exoticca holiday this year. The first time to Ecuador and the Galapagos and the second time to Uganda. The arrangements have been superb and had the ‘wow factor’. Thank you Exoticca and your handling agents in resort for making my dreams come true!
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Posted 3 weeks ago
Hi Rosemarie, Thank you so much for sharing your wonderful feedback! We’re truly delighted to hear that both your trips were such memorable experiences and had that special “wow factor.” It means a great deal to us to know that our arrangements and our local partners helped make your travel dreams come true. We’ll be sure to pass along your kind words to our handling agents on the ground as well. Thank you for choosing Exoticca again. We look forward to helping you create many more unforgettable journeys in the future! Regards, Exoticca
Posted 3 weeks ago
Really nice bloke, not pushy, worked out the better options for me.. it was late at night thought he’d be grumpy, but no! Lovely lad (Scottish bloke)
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Posted 3 weeks ago
Hi Michelle, Thank you so much for your kind review! We’re thrilled to hear that our advisor was friendly, helpful, and went out of his way to find the best options for you—even late at night. We’ll be sure to pass on your lovely words to him! Regards, Exoticca
Posted 3 weeks ago
Carolina helped us book our trip and was quick efficient and helpful. Thank you.
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Posted 3 weeks ago
Our customer advisor Emily was extremely helpful and our booking was quick and easy to complete
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Posted 3 weeks ago
Hi Jack, Thank you so much for your kind words! We’re delighted to hear that Emily was extremely helpful and that your booking process was quick and easy. We’ll be sure to share your feedback with her, it will mean a lot. We look forward to helping you enjoy a wonderful trip! Regards, Exoticca
Posted 3 weeks ago
Yes, very helpful and got what we wanted.
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Posted 3 weeks ago
Hi, Thank you for your feedback! We’re glad to hear that we could help and that you got exactly what you wanted. We look forward to assisting you on your next trip! Regards, Exoticca
Posted 3 weeks ago
Well organised multi location trip to Costa Rica. Good range of included excursions, great introduction to the country, will use Exoticca for future trips.
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Posted 3 weeks ago
Hi David, Thank you for your kind words! We’re delighted to hear that you enjoyed your multi-location trip to Costa Rica and the included excursions. It’s wonderful to know that we could provide a great introduction to the country. We look forward to helping you plan your future adventures with Exoticca! Regards, Exoticca
Posted 3 weeks ago
Really felt we had the best experience based on the areas of Thailand to visit. Great communication and standard of our accomodation at Charm level at all 3 venues we were very satisfied with. No complaints at all. I dont think we could have had a better holiday thanks to Exoticcas expertise
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Posted 3 weeks ago
Hi Sharon, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the areas of Thailand you visited and that the accommodations and communication met your expectations. It’s wonderful to know that your holiday was memorable, and we truly appreciate your trust in Exoticca’s expertise. We look forward to helping you plan another amazing trip in the future! Regards, Exoticca
Posted 3 weeks ago
Phoned for advice and help having mostly filled in booking. Knowledgeable help on hand.
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Posted 1 month ago
Hello, Thank you for sharing your positive experience with Exoticca. Regards, Exoticca
Posted 4 weeks ago
Website is comprehensive. I had a couple of questions that I wanted answered before booking, so I asked for a call back at a time that was convenient to me. A gentleman from customer services phoned at the requested time and answered my questions in a professional manner, before completing my booking
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Posted 1 month ago
Hi, Thank you for your feedback! We’re pleased to hear that you found our service informative, efficient, and helpful. We look forward to assisting you again in the future. Regards, Exoticca
Posted 1 month ago
informative efficient and helpful
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Posted 1 month ago
Hi, Thank you for your feedback! We’re pleased to hear that you found our service informative, efficient, and helpful. We look forward to assisting you again in the future. Regards, Exoticca
Posted 1 month ago
The price of the holiday was competitive and the itinerary was excellent. Also the accommodation provided was very good.
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Posted 1 month ago
Hi Michael, Thank you for your positive review! We’re delighted to hear that you found the price competitive, the itinerary excellent, and the accommodation very good. We hope to travel with you again soon. Regards, Exoticca
Posted 1 month ago
Good company, well priced and good guide
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Posted 1 month ago
Hi Helen, Thank you for your kind feedback! We’re glad to hear you found our pricing fair and enjoyed the guidance provided. We hope to welcome you again on another trip soon. Regards, Exoticca
Posted 1 month ago
Great trip to Argentina. All the arrangements, flights, excursions and hotels were excellent. Well done Exoticca.
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Posted 1 month ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 1 month ago
All the trips we’ve had with Exoticca so far were very well organised and without any problems….amazing combination of day trips and activities, as well as free time to enjoy packed in relatively short timings….highly recommended!
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Posted 1 month ago
Hello Nicola, Thank you for your 5-star rating and for being an amazing part of our journey. Your support truly means a lot to us, and we look forward to exceeding your expectations every time you choose us. Beautiful photo, you for sharing! Regards, Exoticca
Posted 1 month ago
This trip to Argentina and Brazil was absolutely perfect between seeing the sights and having free time in between. Good hotels and good guides with a great relaxing ending in the beautiful resort of Buzios. Would definitely recommend this trip.
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Posted 1 month ago
Hello Karen, Exoticca is dedicated to making sure every customer receives a high-quality and reliable experience. Regards, Exoticca
Posted 1 month ago
Exoticca is rated 4.5 based on 775 reviews