Hi,
Thank you so much for taking the time to review us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
Regards,
Exoticca
“A fantastic company to book with and our holiday to Borneo was fantastic. smooth process from start to finish. The company used through exotica for our excursions etc were equally brilliant. An unforgettable experience. Would definitely use exotica again if we choose another adventurous holiday.”
Hi Philip,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
Hi Joe,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
Hi Claire,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
“I am very impressed with the whole process of booking my holiday.
Austin (Agustin García Maggi) has helped so much, he is so friendly without being ‘pushy’, you have a real gem there. The way I was treated with such politeness and courtesy was outstanding.
I shall certainly recommend Exoticca to friends and family. Thank you.”
Hi Pauline,
Wow! We're delighted with your review and thank you for trusting Exoticca. We hope to continue providing you with incredible experiences on future trips.
Regards,
Exoticca
“The agent who took my booking to Vietnam & Cambodia next February was very professional and answered all our questions and queries, if the rest of the trip goes as well as the booking we will both be very happy.”
“Very excited to have just booked our 2nd trip with Exoticca. Ruth was extremely helpful during our booking and a real pleasure to deal with. Thank you”
“Vin the exoticca agent, was really helpful and patient. He gave me time to consider the holiday and called me back a few days later. He was really clear about what was and wasn’t included in the holiday. Great job Vin.”
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“We had a great holiday to South America(Peru, Ecuador & Galapagos) with Exoticca. The trip was very well run and well organised. The pick ups at the airports were great and the checkin on domestic flights was highly valued.
The guides were superb as well as the transport which were comfortable, clean and new looking.
Our experience at our Galapagos Hotel (Planet Galapagos) could have been better. The showers needed some instructions to get any hot water. Also the central atrium meant noise travelled easily and we were woken up by people talking at 4pm on a couple of nights.
Overall, we had a great holiday and really enjoyed our South American trip. Thank you Exoticca and all your staff at head office and in location. We will certainly be travelling with Exoticca again and habe recommended Exoticca to friends and family.”
Hi Edmund,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
Hi Margaret,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
“The agent Pena was very helpful and great advice on what to add to our trip to Portugal to add enjoyment . We had an unusual request , flying from England not Canada to Portugal . We are looking forward to our trip . Great service . Thanks Donna”
“This was the first time using Exotica and wont be the last.
We did the Peru and Ecuador tour and the organisation and information was expception. From the list of pick up times to all our escourts being at the right place at the right time.
We could not have figured out this trip without a lot of effort and confusion if we did it on our own.
Can't wait for the next trip!!!!”
Hi Ross,
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Peru and Ecuador. We look forward to welcoming you back soon!
Regards,
“This is the second trip we have booked with Exottica. We were so impressed with the Jordan & Hashemite KIngdom tour that we booked this one.
Everything went smoothly and on time.
Booking is easy too, very helpful.”
Hello,
Wow! We're delighted with your review and thank you for trusting Exoticca. We hope to continue providing you with incredible experiences on future trips.
Regards,
“The information provided on line and the booking procedure are excellent. The process is simple to handle even for a techno fob! I have. Travelled with this company before to Egypt and felt safe, well looked after and constantly informed and reassured. I have no hesitation in trusting Exoticca again to visit Turkey.”
“We missed our ajoing flight because not enough times between flights .Our meet and great never showed up .missed our half day tour of Lisbon because nobody let us know were the meeting point was .pickup never showed up after train to Porto . no information was given to us on boats name or what pier it was located . Had to cab it all around Porto looking for the right boat .Hotels were changed and nobody told us about that .we had to arrange our own rides . Spent 3.5 days at the pier in Porto it was supposed to be a 7 day cruise . we payed 2.5 times more that what the cruise actually cost . our travel agent gave us no information on the trip details or changes .T he hole trip was a complete disaster to Portugal .”
Hi John,
We're sorry you had such an unpleasant experience on your recent trip to Portugal. We strive to deliver an enjoyable, memorable, and high quality holiday for our customers. In this case, we clearly fell short. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here http://exoticca.com/contact
Once again, we apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us.
Regards,
Exoticca