“I have just today booked a trip,so I can only mention the booking process,but I was very impressed with the patience and helpfulness of Ema the person on the phone.So looking forward to the trip and excursions in the Azores”
“Just booked a trip to Jordan by phone, because we had some questions and wanted to discuss some options. Call was answered really quickly and we were helped really well and efficiently by Vin. Great experience and we are now looking forward to our forthcoming trip.”
“Just booked my 5th trip in 14 months. Great company in my experience. Be advised long haul tours can be arduous, and in some cases dont expect european standards; it's all part of the experience!”
“Made a booking today and paid in full but is saying I still owe £100. I phoned to enquire why and was informed someone would call me back and never received a call. What is the point in confirming a price and agreeing to pay in full when they add more afterwards but can't explain it?”
Hello,
Thank you for sharing your experience and we apologize for the frustration caused. We can see there has been an IT error when applying a $100 discount from booking. Please rest assured our management team is working on applying the discount and your balance is $0.
We will have a dedicated agent reach out to you to ensure you are up to date with all your trip details.
Regards,
Exoticca
“Jasper was an excellent holiday adviser. He was able to talk through all our holiday options and answer all questions.
Information was captured in a timely manner and all details were logged correctly and accurately.
Holiday schedule looks gret and looking forward to our trip.”
Hello Lindsay,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your booking experience with us. Your kind words mean a lot to our team!
Regards,
Exoticca
“We are about to take our 6th Trip with the remarkable EXOTICCA. Why? Exoticca have given us the opportunity to visit Ecuador, Peru, Chile (including Easter Island) Argentina and Norway at affordable prices, without any sacrifice as far as comfort is concerned.
EXOTICCA provide adventures. The itineraries are put together with considerable thought and expertise. As a result, we have been led by excellent and informative guides. On our Ecuador trip, it was just the guide and us. In particular, they have provided us with good insights about the countries we have visited . On a practical level, the accommodation provided has suited us well.
If anything does go wrong the senior team have a good customer service ethos and issues are resolved in a reasonable way.”
Hello Barrie,
Wow! Six trips with Exoticca—that’s amazing! We're so happy to hear that you've had such incredible experiences with us. Thank you for your trust, and we can’t wait to help you create more unforgettable adventures!
Regards,
Exoticca
Hello Marion,
We’re really grateful and appreciate you taking the time to share your rating with us - We can't wait to welcome you to Norway!
Regards,
Exoticca
“I was pleased that I chose Exoticca to join a organised tour of Jordan. Airport transfer was included both ways with free visa. Half board was included in the price. It was very good value for money.
The tour was very well organised and packed with lots of activities, combination of visit to historical landmarks and biblical sites, desert experience and Dead Sea including admission fees and a guide.
Our guide, Adnan, was very experienced, informative and helpful. I cannot fault Exoticca.
I can see myself booking another holiday with them again.”
Hi Yasuko,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Jordan. The pictures that you shared are magnificent. We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
Hi,
Thank you for sharing your feedback.
We are sorry to hear that you have not been correctly assisted by our team.
We apologize for this and want to let you know that one of our agents has contacted you to check if you still need assistance. Kindly check your inbox.
Regards,
Exoticca
Hi,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“We have just returned from our Exoticca trip to Costa Rica - superb throughout!!
So we have just booked another Exoticca trip to Borneo - Helen was excellent at getting the flights we wanted and ensuring the package booked met all our needs.”
Hi Kevin & Jacqui,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Costa Rica. The pictures are amazing! We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
