“The Treasures of Anatolia tour was excellent. Han our guide, brought history alive with his enthusiasm, knowledge and professionalism.
The tour was well organised and we felt very well looked after.”
“Booking as a solo traveller seemed complicated with restrictions and supplements, Emma was patient and understand and helped me understand and secure a competitive price using her knowledge of the trip. Good old fashioned service!”
“Booked a trip to Croatia this afternoon, decided to book over the phone to make sure process was fully completed and any questions I had were promptly answered. I had already discussed a few options with Ruth and so booking was completed easily and successfully. Trip is not until October so will review trip then, but booking experience with Ruth was very positive.”
“Never used before but found the booking process to be so easy
Trip to Peru booked excellant value
Cannot yet comment on trip experience as not going until September”
“This is the first time I have used Exotica for a trip to Peru, I found the on line booking process more complicated than I expected, and whilst I thought I had completed every requirement, apparently I had not and exited the system too early without sufficient warning that certain details were still required.”
Hi Tony,
Thank you for sharing your experience with us. We’re sorry to hear that the online booking process was more complicated than expected and that the system did not clearly indicate that some details were still required before exiting. Your feedback is very valuable to us, and we will share it with our team so we can continue improving the booking experience. We truly appreciate you choosing Exoticca for your trip to Peru and hope to provide you with a smoother experience in the future.
Regards,
Exoticca
“Exoticca arranged an excellent trip to Argentina and Chile for me, with good a level of organisation and communication throughout. The hotels were of a high quality, and the tours were very good”
“James was my excellent travel consultant. He was so helpful and patient.
This will be my 3rd holiday with Exoticca and I recommend your company to everyone who asks me about my latest travel adventures. Thank you so much.”
“Wonderful communication from start to finish. With the app all Information was readily available and I received messages & welcome information from the in country tour company. The tour was well organised and went smoothly. Edmund our guide was fabulous and very informative, he was also flexible when we wanted extra toilet or coffee stops or time for shopping. Was always happy to advise on good places to eat in our free time.”
“Easy booking process, lots of support along the way. Great communication before and during our Japan trip. Great value and well thought out trips included.”
Hi,
Thank you very much for your kind feedback!
We’re delighted to hear that you had such a positive experience with Melanie. She always strives to be patient, supportive, and attentive, and your words truly reflect her dedication. We’re glad she was able to make the booking process easy and comfortable for you. We hope to assist you again in the future!
Regards,
Exoticca
“I HAVE MADE THE BOOKING WITH EXOTICCA, HAVING TRAVELLED BEFORE WITH THEM, AND THE GENTLEMAN WHO DID THE BOOKING WAS PATIENT WITH ME, DUE TO THE PRICES ON THE WEBSITE CAUSING ME CONFUSION. THEY APPEARED TO BE LOWER THAN THEY ACTUALLY WERE, BUT IN THE END I DECIDED TO BOOK, BECAUSE THE END PRICE WAS STILL COMPETETIVE.”