We missed our ajoing flight because not enough times between flights .Our meet and great never showed up .missed our half day tour of Lisbon because nobody let us know were the meeting point was .pickup never showed up after train to Porto . no information was given to us on boats name or what pier it was located . Had to cab it all around Porto looking for the right boat .Hotels were changed and nobody told us about that .we had to arrange our own rides . Spent 3.5 days at the pier in Porto it was supposed to be a 7 day cruise . we payed 2.5 times more that what the cruise actually cost . our travel agent gave us no information on the trip details or changes .T he hole trip was a complete disaster to Portugal .