On 5/19 my friend and I booked a complete vacation package for 4 adults/1 child through Expedia with flights and resort to the Bahamas leaving 6/12. While searching for airport transfers, we discovered Expedia had booked our flights to Nassau and our resort in Freeport. It was not until this time that we realized they were two separate islands! We called Expedia on 6/9 and spent HOURS being transferred from one agent to another. Although each agent was very apologetic and tried to help, they were unable to find us a different or connecting flight to Freeport. The next option was to change hotels, but they were unable to find a comparable all inclusive resort that allowed children in Nassau for our dates. After two days of trying to fix, our only option was to cancel the complete trip days before we were to leave. A refund for resort was given but only vouchers for airlines in which 1 airline charges a $99 fee for each ticket to change. We felt Expedia needed to make this right for their huge error and asked to expedite our problem to headquarters. We were first we were told we would hear back in 72 hours. After contacting them 96 hours later, we were told it would be another 5-7 days. We finally heard back from headquarters on 6/16. The lack of responsibility and customer service from headquarters was appalling. We were told there was nothing more they were WILLING to do, additional flight charges were out of their hands, it was not their fault but OURS for not noticing the airport error. Expedia is NOT a company that stands behind their services and they would rather place the blame on the customer than take responsibility for their errors. It was even pointed out to them that their website was still incorrectly booking the wrong airport with resort package. As of 6/16, the website is NOW corrected and giving correct flights. A formal complaint has been made with BBB, but wanted to warn and make others aware.