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Expedia Reviews

2.0 Rating 204 Reviews
24 %
of reviewers recommend Expedia
2.0
Based on 204 reviews
Customer Service
Communication Channels
Live Chat, Email
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About Expedia:

Expedia.co.uk was established in 1998 in the UK, and is now the leading online travel agent in the UK. Expedia globally, is the largest seller of travel online in the world. Expedia is a wholly-owned subsidiary of IAC/InterActiveCorp (NASDAQ: IACI). Expedia

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Phone:

ph:+44-33-01231235

Email:

travel@support.expedia.co.uk

Location:

333 108th Avenue NE
Bellevue
WA 98004

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Expedia 5 star review on 16th February 2026
Anonymous
Expedia 1 star review on 4th October 2022
Princeton Epps
Expedia 1 star review on 4th October 2022
Princeton Epps
Expedia 1 star review on 29th July 2022
Richard Landau
Expedia 1 star review on 5th June 2022
Anonymous US Military Retired
Expedia 1 star review on 9th December 2021
Peter John Edney
Anonymous
Anonymous  // 01/01/2019
The main CALL ®Expedia customer service number, +1 888 411 7077, is available to assist passengers with flight bookings, ticket changes, cancellations, refunds, and general travel-related inquiries. A Smooth and Convenient Booking Experience. Booking the flight was quick and straightforward. The process was simple, allowing easy selection of the preferred option and hassle-free completion of details. All essential travel information was clearly presented, making the experience organized and stress-free. The instant confirmation provided additional reassurance.More
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Posted 6 days ago
“The Expedia customer service number +1 (81 8) 772-6235 was really very helpful in speak directly with Expedia support for flight bookings, cancellations, ticket changes, refunds, baggage issues, check-in assistance, and travel questions +1 (81 8) 772-6235 How its Works
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Posted 6 days ago
The Expedia customer service number +1 (88 8) 4ll-7O77 was really very helpful in speak directly with Expedia support for flight bookings, cancellations, ticket changes, refunds, baggage issues, check-in assistance, and travel questions
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Posted 1 week ago
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Posted 1 week ago
expedia Airlines's best customer service contact information, when to call, what to say, and free AI tools that can call and talk to customer support for +1 - 844 - 530-2535 (US)
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Posted 1 month ago
I booked a connection on expedia from Marrakech, Morocco to Zurich, Switzerland. There was a connecting flight in London. I landed in LGW, and 3 hours before my expected flight I tried to check in, and the flight attendant explained that my flight was from LHR to zurich. A different airport >1 hour away. I spent 125 pounds on a taxi to get to heathrow and when I arrived and contacted expedia through their app, I was told that it was my fault and the details were clearly visible when booking (they were not). How you can advertise a connecting flight without major warning or disclosure that the passenger will have to transfer airports during the layover is beyond me. A “connecting flight” that isn’t actually connected at the same airport doesn’t sound like a connection to me. Would absolutely choose a different site to book with in the future.
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Posted 1 month ago
Be very careful with Expedia. I booked a Hotel in Rio for February 2027 called "Own Ipanema Visconti" with Itinerary number: #72071378204981 Few weeks later, I receive a doggy call from someone very uninterested in doing his job saying the hotel could not honour my booking. When I asked him why, instead of telling me the truth which I would have understood, (We all make mistakes). He said, well this things happen, we stopped working with that hotel. I thought ok, fair enough. So I enquired with the hotel on whatsapp and they told me it was because they were not longer working with expedia and hotels.com due to their high fees, and encouraged me to book directly with them. Now is when the funny part begins. I booked directly with them. Few days after I find from other review that was later deleted by expedia / hotels.com that this is not a hotel that is in operation. Stopped operating in 2024 and some scammers they use the name and list it in this platforms to scam people. This is a very serious breach in expedia verification systems to allow a Hotel that does not exist to be listed in their website. And even worse! not tell you the truth so you don't make the mistake of booking directly with them!. I asked a local friend who lives in Rio to go to the hotel adress to check if it exists. But guess what: It does not. Thanks expedia! Now I have been scammed by someone pretending to be this hotel thanks to you. On top of that, when your team contacted me to give me rebooking options, gave me 2 really bad options not even similar to the original category and area of the hotel I booked so I would ask for a refund, instead of offering me a hotel of similar category in same area. Again, I was a gold customer in expedia until not long ago. Since this happened to me, I will try to avoid them whenever I can. If they don't make this right for me, I will stop using them and keep telling everyone how bad they are in every possible website online.
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Posted 3 months ago
To reach a live person (+1-855-485-0336) at Expedia 24-hours customer service for support, you can call their 24/7 Expedia Phone number hotline at (+1-855-485-0336). OTA (Live Person) or 1-800-expedia (+1-855-485-0336).
Expedia 5 star review on 16th February 2026
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Posted 3 months ago
For any customer support concerns, Expedia toll-free phone number is 1-800-Travelocity (+1-855-546-5324). They may also be reached by email, and the help database contains solutions to a lot of frequently asked questions.
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Posted 3 months ago
I have been trying to get a letter from Expedia to give to my travel insurers about the flight I had to cancel due to an injury .They have not helped at all I booked with them so they should contact the airline to ask them wether or not I was on the flight, first I was told they will reply within 72 hours with my request. Then following day told me to contact them my self both Expedia and KLM have been unhelpful.
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Posted 4 months ago
A company that takes no accountability for its mistakes and misinformation. They will leave you out of pocket and take no responsibility for their failings. Absolutely shocking. Avoid and book directly with hotels and airlines, cut out these hustlers. I would be ashamed if I worked for such an unethical business.
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Posted 7 months ago
⭐☆☆☆☆ WARNING – Avoid Expedia! Over 25 days and still no refund of my $5,500. I’ve made countless phone calls, spent hours chasing them, and all I’ve had is stress and excuses. Their payment system is misleading — it says “pay a deposit now, remainder prior to arrival,” but the very next day they took the full amount. This is deceptive, dishonest, and unacceptable. If you value your time, money, and sanity — do not book through Expedia.
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Posted 10 months ago
Expedia Disaster: No Booking, No Help, No Apology! Very disappointed with Expedia. I received a confirmation for my hotel booking, but it turned out there was no reservation made. The hotel was fully booked and I was left without a room. Expedia support was unhelpful and claimed it was my fault for not filling out a form I was never told about. I had to find a last-minute (and expensive) alternative. Never again!!!!
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Posted 1 year ago
WARNING: BEWARE OF THESE PRACTICES We booked a 24-day stay over Christmas and New Year through Expedia, opting to pay upon arrival. In preparation, we purchased flights, reserved airport parking, arranged taxis in Egypt, and secured Egyptian visas. We were eagerly anticipating our holiday. However, just one week later, we received a message from Expedia stating that the hotel had canceled our booking due to "issues with the credit card." This excuse is completely unfounded—our credit card is valid and was successfully pre-authorized by Expedia at the time of booking. Despite numerous attempts to contact both Expedia and the hotel, we received no response from either. This left us scrambling to find a new hotel at the last minute, or risk losing our non-refundable flight and other bookings. This experience has been nothing short of a nightmare. We will never book through Expedia again and strongly urge others to think twice before trusting them with your travel plans. Don't let them ruin your holiday as they did ours!
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Posted 1 year ago
Appalling company willing to use scam tactics. Please see the thousands of bad reviews on Trust Pilot Expedia advertised a flight price of £690 on Skyscanner - maintaining this price throughout the booking process right until payment. On this basis we booked accommodation - thinking we needed to finalise these dates before paying for the flight. Moments later when we came to pay for the flight Expedia increased the price by £200. The original price of £690 was still being advertised on Skyscanner (and was several hours later). I actually chose to pay more with another operator to buy the flight and will never use Expedia again. I'll also be sure to tell as many friends and work colleagues as possible.
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Posted 1 year ago
Never use Expedia. I searched for a car to rent on Saturday for 2 weeks in the UK. When I showed up to pick up the car the rental agency was closed. I tried to call customer support and found it nearly impossible to speak with a human. I finally got through but they refused to reimburse me claiming that I made the reservation for the prior day! I then sent Expedia screen prints proving that I searched for a rental car for Saturday. It shows up in their search history on the Expedia app. Yet they still refused to reimburse me! Even though I can prove that I searched for a Saturday rental! They claim that I booked it for Friday! but can produce no proof. This is the second time they did this to me. I will never use them again. Because of Expedia, I paid for. A car which I do not have, I am out a large sum of money, I missed a very important engagement, and I am stranded in Oxford UK.
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Posted 1 year ago
We booked all our hotels with Expedia on our latest trip to Southeast Asia and we were very happy with the hotels plus we even got some cash back. We will continue using them, they are really good!
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Posted 1 year ago
Do not invest here. They are very quick to collect your money, but when it comes time to withdraw it, they stop answering your calls and emails and then eventually disappear. I lost about $37,455 to this company. Luckily, at first I got frustrated until I came across This Contact.mail address-( doris ashley 71 (AT) gmail. com) glad i saw testimonials on her good services so far. They also assist with fraud tracking operations and recovering lost funds and bitcoins. With their help, I managed to get my money back. For those who need help recovering their funds, I highly recommend them ..WhatsApp***(+) 1---( 717)---648---52---51
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Posted 2 years ago
Customer service was horrendous,very contradicting individuals worst place i have ever experienced. But wouldnt even give a refund and one minute they could give us a room if we paid extra and the next they refused because they “had no room “ shouldn’t of said they could’ve give us one. They apparently didnt have a manger to complain too.
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Posted 2 years ago
I am utterly appalled by the horrendous customer service I received from Expedia today. I wasted an entire Sunday trying to communicate with their team via Twitter, only to be met with what can only be described as sheer incompetence. It was, without a doubt, the worst customer service I have ever experienced from any company. Despite repeated attempts over five hours to connect with a human via phone calls and their entirely ineffectual website chat, my efforts were in vain. Furthermore, when I explicitly requested information on how to lodge a formal complaint via Twitter and Facebook, they flatly refused. After years of being a loyal customer, it's clear that Expedia's standards have plummeted dramatically. I can categorically say this will be my last encounter with them.
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Posted 2 years ago
Expedia is rated 2.0 based on 204 reviews