Anonymous
am another Expedia victim. For 3 months, I have tried to contact them for support. Firstly, there is no email contact for Expedia. Secondly, there is no website to ask for a refund. Thirdly, the virtual assistant is useless. Fourthly, I just communicated with a human Assistant who asked a lot of details and then refused to help: 'Expedia Cherrymae (Agent) : Thank you for waiting, for any compensation in regards with the flight delay, Please contact directly with the Airline. Since they will be the one to assist you..... for the flight delayed you need to coordinate with the airline since they have a control of your ticket.. You mentioned above that Oman Air refused compensation for your first attempt. We don't have any option since they already refused for compensation.' I have Most appalling - I was given a link for help on the Expedia website where the online assistant asked for my credit card details plus a fee upfront before replying to my request. My issue: I have booked a long distance flight through Expedia and my flight was delayed by more than 5 hours. The airline, Oman Air, refused compensation. Thus, i asked Expedia for help. They just lost me as a long-standing customer. Seems I am not the only one
5 months ago
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