Useless. Pity you cannot give a minus rating. Had tickets for the Who and Kaiser Chiefs at Wembley on Sat 6th July. Booked a room at the Bell Inn Ruislip through Expedia which was close to a good train connection to Wembley. Turned up to discover that the Bell Inn no linger exists and we were stranded. A phone call of over an hour at my expense resulted in the offer of a room at the Best Wester at Heathrow which while quite close to Ruislip is a nightmare of journey to Wembley and would have resulted in missing half of the gig. Told by Expedia that no other accommodation was available. Gave up and went home mega out of pocket and totally hacked off. See you in court.