I just posted this in reply to Expedia's interminable emails: "I have had enough of your emails claiming you are offering the customer something good/worthwhile. You charge a higher price than hotels’ standard price and ignore anyone asking about it.On your website, if I click “support” nothing happens – there is no route to support at all. If I click “feedback” equally, nothing happens. You clearly have no interest in your customers and I for one will not be booking with you again."
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