D****
Hi team We went to China recently on one of your tours , our rating is only affected by a few concerns which we thought could have been very dangerous in one case and a threat to our health in another. Point one , the tour guide , Jean , in Beijing , walked at an excessive speed and didnt take the time to see if her clients were anywhere near her to the point that she lost half of us when we left the Forbidden City heading for the bus .She had to be told that half the people were missing from when she crossed a road that we were none the wiser that she had done . She returned to the spot where we were to cross the road and started to say she hasn`nt enough time to look for the other people and get to the theatre in time ' it was left to me and my wife to find them and get back to the hotel , missing the show . Very dissapointed! secondly , the hotel in Beijing provided the worst breakfast I have ever come accross , no coffee , the food was cold and appeared to be leftover from some previous event , not satisfactory at all . thirdly , Sishuan Airlines allowed a person on the plane that was obviously very ill and they infected nearly all on our tour with very bad colds , if not the flu which we are still suffering from ! there should also be some sort of system put in place for people who don`t wish to go on the paid excursions as at present they are left to their own devices to get back to the hotel ! You need to have two guides in Beijing ! Lulu , our guide from Wuxi to Shanghai was very well organised ,had everything planned and asked for our input and wanted us happy at all times ,both her and Forrest were great !
4 years ago
Read Expedition Exclusive Reviews
Expedition Exclusive has a 4.3 average rating from 57 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial