Not a great experience to be honest. Going to try and be as constructive as possible for EN future dealings. We contacted them to try and get someone to review our PPC campaign as we were pretty lost with the thing. We had to give them our KPIs for how much each client was worth to us, what was the client's lifetime value, etc on the first call. They used this to calculate how much to charge us which is fine, this is a basis of value based pricing and normally works well if the person on the other side wants to provide value. Problem is we didn't get much value from this. For 3 months we made 0 profit. All profit we made went to EN as we were promised we would be able to get it back through the PPC campaigns. 3 months in we were drowning, instead of helping out, we felt we had a noose around our neck, couldn't breathe. So, what did we get out of it? Numbers, lots of numbers. Numbers that we can read in google adwords, but in a different customised dashboard they provide. But no explanation about what these numbers meant. We still don't know if we did better or worse without them because we learnt nothing. Numbers were thrown at us every time we asked. I asked multiple times if we were doing better or worse and the answer was always around CTR and Impressions and other very technical wording. I just wanted to know "Are we doing better than 3 months ago?" I still don't know the answer to that question. So we cancelled. They called and emailed to get the thing back. We said we would like to keep the ads running but to stop payment for now. Well today I logged in and the ads were stopped the day we stopped dealing with them. 1 whole month of no ads running. I know, stupid of me. But if I have to be on top of them all the time, and I need to be an expert on numbers to understand what they are doing, my question is: Why do I need to pay them all my profit then? This review doesn't go to the rest of the business, the book was helpful, the YouTube channel is good. Just stay very well away from the PPC campaign, I'm sure they are good at other stuff but not that. I lost 4 months of profit. 3 months of paying them, 1 month of having the ads down. Would I buy from them again? Most likely not. Will I still watch their free content, sure.