I was looking for a specific stone in raw form, not realizing there could be other options. John researched to present me a gem cut option for the stone I was inquiring about. The service, responsiveness and attention to detail along with the creativity to think outside the box and locate something for me that I did not consider was exceptional. I received pictures of what it would look like and was blown away, I worked with John daily on a few layouts to include an additional stone and when it came it, it was breathtaking. I have been purchasing from Exquisite for 1-2 years now and I am consistently awed by the selection, quality and service I receive with each purchase.