I've been buying from Exquisite Crystals for many years now. My last piece, as usual, arrived in pristine condition. It's exactly as pictured, and I'm quite happy with not only the piece, but with the fact that, upon my request, a detailed email was sent pointing out exactly which bits were which minerals, as there are several on this piece. In addition, links were included to more information on each of the minerals. Talk about going above and beyond. As to the nice little freebie included, it went home with a little friend who was quite smitten with it at first glance. Thanks as always for the care and wonderful service.