Major issue with the shipping company you contract. They ran off my driveway and rutted out my yard- keep in mind that the shutters were delivered by semi- so HUGE ruts in my newly sodded yard. It was pouring rain and the delivery driver refused to bring the shutters in my garage. Instead he left them in my driveway- even though he had a dolly and could have EASLIY moved them right into my garage. Dumbfounded, I asked if he was really going to leave them in the driveway- his response was throwing his hands up in the air and rudely yelling “what do you want me to do about it!?” My husband was on a business trip and the shutters were extremely heavy. After trying myself to get them into the garage I had to accept defeat and leave them where the delivery driver did- in the driveway, in the POURING rain. Oh, the driver also made mention that “at least they wouldn’t ruin too bad in the rain since they are shutters” We just moved into our new construction house and multiple, large items- furniture, appliances, etc. have been delivered recently. I have never ran into any issue with delivery before this. When you pay for a quality product, you would assume you also get quality delivery.