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Exterior Solutions Reviews

4.6 Rating 1,312 Reviews

91 %

of reviewers recommend Exterior Solutions

Company Reviews

Product Reviews

4.6

Based on 1,312 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

6303067414

Email:

vshah@exteriorsolutions.com

Exterior Solutions 5 star review on 1st April 2024

Exterior Solutions 5 star review on 27th March 2024

Exterior Solutions 5 star review on 17th March 2024

Exterior Solutions 5 star review on 25th February 2024

Exterior Solutions 5 star review on 31st January 2024

Exterior Solutions 5 star review on 6th December 2023

Exterior Solutions 5 star review on 31st October 2023

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your copper covers arrived on time and everything looks great. However, I have received dozens of advertisement emails ever since I place this order with you. Please "call off the dogs" and eliminate my email from whatever service is paying you to distribute my information or I will never buy anything from you again.”

Posted 5 days ago

“I ordered shutters. I thought they would be up to Harvey’s standards. They are not. They are much cheaper and flimsy. They are not like my original shutters. I’m disappointed.”

Posted 6 days ago

“Excellent to deal with. No fishes. Delivery on time”

Posted 1 week ago

“Exterior Solutions shipped my order FAST! Came well packed.”

Posted 1 week ago

“They were here quickly. Also they were in excellent condition and look great on my house. Thank you, will tell my friends.”

Posted 1 week ago

“Ordered shutters. Pleasant phone contact person. Received shutters quickly and well packaged for shipping. If only they included installation!!”

Posted 1 week ago

“Order filled and arrived fast. It was exactly as expected.”

Posted 1 week ago

“100% Satisfied... Customer serice was outstanding, delivery was 3 days after order, more than prompt. Shutters arrived exactly as described and as I expected. Have had compliments from neighbors.”

Posted 2 weeks ago

“I was looking for closed louver shutters and couldn't find them. I chose the vinyl panel shutters w/center million instead and am so glad I did! The handyman who installed them said they are such great quality and workmanship. I love the new look they give! I am very pleased with this product. Thank you!!!”

Posted 2 weeks ago

“Excellent service”

Posted 2 weeks ago

“the shutters we ordered can promptly and were exactly as expected. I spoke with customer service before I ordered to get information about which type and material to order and they were very helpful. The shutters look very good and were reasonably priced.”

Posted 2 weeks ago

“I have never written a review before but this experience has been so horrible I have no choice but to write a review so that others can avoid the mistake of using this company. We ordered shutters from this company and they arrived in a truly unacceptable state. I understand it’s a man made product but they arrived so rough and painted so poorly where they are truly unusable. It seemed to be a step or two was missed in the finishing process. I assumed based on how this company presents itself online they would want to know this and fix the situation. I emailed customer service with photos where they said they received my photos and after looking at them they are sending it up to our owner Ken to figure out the next steps. I never asked for a refund, only for these to be fixed to a standard that anyone paying for a product would expect to receive. After a week of no response to emails I finally decided to call. Jill (customer service) would say she would give Ken (owner) the message but did not receive a phone call for another 5 days until I called back. Ken proceeded to tell me that this is how all of their shutters are received and if I wasn’t happy with them I should sand them and repaint them myself. He stated there was nothing he would do to sell me a good product and that they all arrive this way. I caution anyone from buying anything from this company. If this is actually the case and this is how they all arrive this this proves these reviews on this website are fake reviews. I was giving him the benefit of the doubt that this must have just been a one off mistake but he stands by the photos of my shutters he saw. Do not make my mistake of using this company. If they arrive in poor condition they do not care and will do nothing to fix it.”

Posted 2 weeks ago

Alex, We understand that the product material and finish is not what you were expecting. This is why we do offer product samples to be ordered prior to ordering custom made products that are not returnable, exchangeable, or refundable. However, the product is not unusable. You mentioned on the phone this morning that you have been able to further finish the product by sanding the louvers while not removing the paint. Although, this is an unnecessary step, you can certainly further finish the product if you feel it enhances the quality and appearance.

Posted 2 weeks ago

“These were absolutely perfect they look beautiful 😍 We were very worried on finding these odd sized shutters but wow Perfect 👍🏻 Highly Recommended 🤩⭐️⭐️⭐️⭐️⭐️💫”

Posted 2 weeks ago

“Shutters were a precise fit. Rich color and fast delivery. Will buy again.”

Posted 2 weeks ago

“Shutters look great. Easy to install and shipping was quick. Will purchase from Exterior Solutions in the future.”

Posted 2 weeks ago

“Purchased shutters, very cheap, very flimsy, you can literally see through the joints. would not recommend.”

Posted 2 weeks ago

“The customer service prior to my shutter purchase was exceptional. Shutters have not been hung up yet but again Customer Service with my questions so far have been top notch!”

Posted 2 weeks ago

“Good product. Good price. Fast delivery. Good color options and looks awesome.”

Posted 3 weeks ago

“Like the look and design of the shutters especially after painting them but was surprised how light weight they are. Thought they would have a little more heft to them. Also did not like the plastic screws that came with them that you can't really screw. You have to punch them through so I bought metal screws to attach them. Overall a good buy verses buying wood which cost way more!”

Posted 3 weeks ago

“Fast shipping and great product, came exactly as measured”

Posted 3 weeks ago

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Exterior Solutions is rated 4.6 based on 1,312 reviews