Login
Start Free Trial Are you a business?? Click Here

Exterior Solutions Reviews

4.6 Rating 1,588 Reviews
91 %
of reviewers recommend Exterior Solutions
4.6
Based on 1,588 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Exterior Solutions Reviews

Phone:

6303067414

Email:

vshah@exteriorsolutions.com

I am a little disappointed in the quality of the shutter. It is VERY lightweight and has some small gaps in the corners of some of the panels. I’m concerned about the long term reliability.
Helpful Report
Posted 4 months ago
Arrived soon enough, and we’re reasonably priced, however tried to match other exterior solutions shutters however existing were badly faded and looked out of place next to the new ones.
Helpful Report
Posted 6 months ago
One of the shutters arrived damaged.
Helpful Report
Posted 7 months ago
Took too long. Quality is good. Just don't expect them in less than a month. Customer service is below average.
Helpful Report
Posted 7 months ago
Price was great, shipping and website were clear and easy. Product itself is not high quality.
Helpful Report
Posted 8 months ago
For the price they were good. They were different lengths though. The shutters was made from thin plastic so if you lay it in the sun make sure it is layed out evenly or it will warp. The color is good! They hang easily.
Helpful Report
Posted 1 year ago
The product was delivered with the shutters very loose, we had to renail each slat to tighten it up. the touch up paint that came with it was hard as a rock
Helpful Report
Posted 1 year ago
Color was pretty close to the one we had asked for, but could be better. I think they try to match various paint company products in house. Came with vinyl anchors, read reviews and decided to use stainless screws instead to avoid having to replace. Overall the quality is very cheap, I would be shocked if they last through any type of wind over 25mph. I expected better for the money. The sizing was pretty good, they were off 1/8" in width, height was ok.
Helpful Report
Posted 1 year ago
Look okay. Disappointed we ordered 48 inch long they came 48 3/4 inches long. The plastic fasteners didn't work
Helpful Report
Posted 1 year ago
Your order was for 48-3/4".
Posted 1 year ago
I had reached out to them by email about a price match as a competitor was selling at better price, but never received a response. Still ended up ordering one pair of shutters from them as the competitor didn't sell in that large size. So far that went well.
Helpful Report
Posted 1 year ago
I have not received my shipment yet. Thanks Theresa
Helpful Report
Posted 1 year ago
It’s sad that I can’t return the first pair I purchased cuz they were tooo short
Helpful Report
Posted 1 year ago
Customer service has a lot to be desired. Quality of product and ease of ordering product was good as well as shipping.
Helpful Report
Posted 1 year ago
One was broken and they will not replace. Very dissatisfied
Helpful Report
Posted 1 year ago
Im waiting for replacements due to shipping defective panels.
Helpful Report
Posted 1 year ago
In the Texas heat plastic shutter mounting brackets would not hold up. Hopefully the metal ones will do the job.
Helpful Report
Posted 2 years ago
Good quality but took several months to be delivered.
Helpful Report
Posted 2 years ago
I'm sorry I can't give a review just yet but when I can I definitely will write a review. We have not painted or hung them yet. As far as what we see we have been pleased. I'm only given a 3 star rating at this point because as I stated can't really review at this time.
Helpful Report
Posted 2 years ago
2 of my shutters required repair before installation as the horizontal sections were not attached properly. Fortunately I was able to repair them myself. I was very pleased with how quickly they arrived.
Helpful Report
Posted 2 years ago
After receiving the shutter I saw that I would have to reinforce each side with a 1 x3 x 4 piece of material. This has to be done in order to mount the shutters securely, other wise the plastic would crack or break when it is being attached to the house.
Helpful Report
Posted 2 years ago
Exterior Solutions is rated 4.6 based on 1,588 reviews