Exterior Solutions Reviews

Name: Exterior Solutions
Rating: 4.62

4.6 Rating 1,325 Reviews

91 %

of reviewers recommend Exterior Solutions

4.6

Based on 1,325 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

6303067414

Email:

vshah@exteriorsolutions.com

Exterior Solutions 5 star review on 25th April 2024

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was delivered with the shutters very loose, we had to renail each slat to tighten it up. the touch up paint that came with it was hard as a rock”

Helpful Report

Posted 2 months ago

“Color was pretty close to the one we had asked for, but could be better. I think they try to match various paint company products in house. Came with vinyl anchors, read reviews and decided to use stainless screws instead to avoid having to replace. Overall the quality is very cheap, I would be shocked if they last through any type of wind over 25mph. I expected better for the money. The sizing was pretty good, they were off 1/8" in width, height was ok.”

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Posted 3 months ago

“Look okay. Disappointed we ordered 48 inch long they came 48 3/4 inches long. The plastic fasteners didn't work”

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Posted 6 months ago

Your order was for 48-3/4".

Posted 6 months ago

“I had reached out to them by email about a price match as a competitor was selling at better price, but never received a response. Still ended up ordering one pair of shutters from them as the competitor didn't sell in that large size. So far that went well.”

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Posted 7 months ago

“I have not received my shipment yet. Thanks Theresa”

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Posted 7 months ago

“It’s sad that I can’t return the first pair I purchased cuz they were tooo short”

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Posted 8 months ago

“Customer service has a lot to be desired. Quality of product and ease of ordering product was good as well as shipping.”

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Posted 10 months ago

“One was broken and they will not replace. Very dissatisfied”

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Posted 10 months ago

“Im waiting for replacements due to shipping defective panels.”

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Posted 10 months ago

“In the Texas heat plastic shutter mounting brackets would not hold up. Hopefully the metal ones will do the job.”

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Posted 11 months ago

“Good quality but took several months to be delivered.”

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Posted 1 year ago

“I'm sorry I can't give a review just yet but when I can I definitely will write a review. We have not painted or hung them yet. As far as what we see we have been pleased. I'm only given a 3 star rating at this point because as I stated can't really review at this time.”

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Posted 1 year ago

“2 of my shutters required repair before installation as the horizontal sections were not attached properly. Fortunately I was able to repair them myself. I was very pleased with how quickly they arrived.”

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Posted 1 year ago

“After receiving the shutter I saw that I would have to reinforce each side with a 1 x3 x 4 piece of material. This has to be done in order to mount the shutters securely, other wise the plastic would crack or break when it is being attached to the house.”

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Posted 1 year ago

“Shutters came quickly. I feel like they are very overpriced. I know they cut them to fit what you specify. The color was good. Just feel they could be cheaper.”

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Posted 1 year ago

“Great service, good color. Thought price was a bit high for just 2 plastic shutters, $140 for 2. Was really looking to spend around $50-60.”

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Posted 2 years ago

“Not quite the quality I expected. Have not installed yet. My house sits back from the street so the look will be fine”

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Posted 2 years ago

“The customer service was wonderful as well as the timely manner in which we received our shutters. We were disappointed with the quality but once they were up (installation was very easy) they looked nice”

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Posted 2 years ago

“Once delivered the shtters were adequate, not really premiem that the price demended, but they are average. Meaning that the shutters have nicks and scratches as well as some inconsistency in paint color. Delevery was promised in about 2.5 months and took nearly 5 months.”

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Posted 2 years ago

“Shutter is beautiful, but it took months to receive”

Helpful Report

Posted 2 years ago

Exterior Solutions is rated 4.6 based on 1,325 reviews