I have placed two orders and have yet to receive one. We were at our home in Montana, paid the extra money to have them delivered before we headed back to California. They never arrived. I am waiting for notification they arrived in Montana. They were supposed to arrive by January 15th at the latest. We had to leave on the 18th and no sign of them. Very disappointed as this was our first time trying EZContacts. I had to reorder to have them sent to our home in California. Waiting to see if they arrive within the promised timeframe. I paid extra again to get them faster. Our daughter needs them. Hoping for a better outcome.