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EZContacts Reviews

4.0 Rating 22,564 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Y’all. I LOVE these glasses. If you are on the fence about clubmasters, just DO IT. I opted for the size 49mm. I was worried they would be too small or snug, but they are not! If you are a man with a narrow head, you might be able to get away with them, but if not, I suggest the 51mm size. I couldn’t choose between the gold or the silver transparent, so I actually ended up purchasing both. The gold really does look classy in person! Thank you EZ contacts! Shipping and production time was SO fast!
EZContacts 5 star review on 18th March 2021
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Posted 4 years ago
Muy decepcionada, no enviaron lo que pedi, no tiene la graduación por esa razón veo menos y no puedo utilizarlos
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Posted 33 minutes ago
They advertise backordered products as being in-stock. They has absolutely no problem taking your money immediately, not making you aware of the stock issue until you contact them asking where your order is. When I asked for a refund immediately after being told about the stock issue they stopped all communication despite multiple attempts on my end and waited NINE DAYS to reply to me, finally saying, sorry the item has shipped, would you like to return it? At which point I had received it. Don't do business with this shady company.
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Posted 2 hours ago
Vast collection of frames and lenses! The volume of marketing emails and texts after they have your information has made me lower the rating.
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Posted 19 hours ago
Charged me 19.95 for 2day shipping on Monday and it’s Friday and still no contacts.
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Posted 2 days ago
I would like to return them. These look like fake knockoffs.
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Posted 2 days ago
Great prices but with my last order, I wasn't notified that when I placed my order, they would be shut down for one week and so it took a while to receive them.
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Posted 2 days ago
Excellent communiation and service!
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Posted 2 days ago
Worse company. Scam conpany. Fraudulent. Will not replace will not refund. Reporting to attorney General.
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Posted 2 days ago
Goood customer service excellent web site
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Posted 3 days ago
This place is garbage. 4 times they screwed me over. Never again.
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Posted 3 days ago
Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 3 days ago
Excited to receive my raybanz!
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Posted 3 days ago
Price, value, and selection. well done!
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Posted 4 days ago
It took awhile for my order. I was at my eye doctor’s yesterday and mentioned that I was waiting for my order. She said that she didn’t get a request from your company to verify my rx. She verified while I was there & today I got notification my order shipped so had she not done this I could still be waiting for my order
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Posted 4 days ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 4 days ago
Order May 24th never communicated that there was a delay with the supplier but was assured my order would be sent expedited shipping since I've been without contacts for 2 weeks. Got the shipping notification today and it is not expedited ?? Very disappointed not sure I will order again.
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Posted 4 days ago
Thank you for your feedback. We apologize for the lack of communication and any frustration this may have caused. Your order was shipped via USPS through DHL Expedited, which is an expedited shipping method. We understand how important it is to receive your order promptly, especially when you have been without contacts. We truly appreciate your patience and are here if you have any further questions or need additional assistance.
Posted 4 days ago
STILL WAITING ON MY ORDER
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Posted 5 days ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 4 days ago
Easy to order! Easy to upload prescription!
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Posted 6 days ago
Great price and fast shipping. Thank you.
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Posted 1 week ago
Waited a month for my glasses. When I called I was told they were unavailable, even though my credit card had been run a month earlier. Some did reach out and state they were available. Finally received them weeks later and they were completely incorrect. Made an appointment with my doctor and they laughed. He couldn't believe how incorrect they were. Tried to contact company 10 times and was never able to speak to customer service, either they were busy or company was closed for a weeks. I will say the return process was easy, but don't feel I should have to pay the return shipping on an incorrect glasses.
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Posted 1 week ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 5 days ago
Shipping takes a long time.
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Posted 1 week ago
Awesome all around!
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Posted 1 week ago
EZContacts is rated 4.0 based on 22,564 reviews