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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Slow fullfillment
Helpful Report
Posted 4 months ago
I am impressed with your print respond on the e mail
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Posted 4 months ago
They say that it’s 3-5 business days to receive an order. I paced an order 12 days ago and still have not received it.
Helpful Report
Posted 4 months ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 4 months ago
Customer care support was very helpful. They understood my need. I think the confusion was my prescription was under my name, but I go with a nick name when I order, once I clarify and they checked everything a resolve very quickly. Thank you very much. I have been getting contact letter from you almost for two years and I’m very happy. The prices are very good and so is the quality.
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Posted 4 months ago
Your staff has worked very hard to ensure I receive my glasses - thank you!!
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Posted 4 months ago
Great and reliable web site to get your contact for a great price
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Posted 4 months ago
I ordered a product that was listed on the website. Called in to see why it hasn’t been shipped. It’s on back order. The product should have been listed as unavailable before my money was taking
Helpful Report
Posted 4 months ago
Thank you for reaching out and providing us with valuable feedback. We would like to apologize; it seems that our website was not updated at the time when you ordered your product, which caused confusion when they were out of stock. Our management is aware of this issue and they are working to update the information on our website to reflect the accuracy of our inventory. As we strive to provide the best possible service to our customers, please be assured that your order is currently processing and we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. If you have any questions or need assistance in any way, please don’t hesitate to reach out to us at help@ezcontacts.com. Thank you again for your feedback!
Posted 4 months ago
After 3 weeks still waiting on any response on glasses that were returned for replacement lens.
Helpful Report
Posted 4 months ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 4 months ago
Very easy to use website and quick shipping.
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Posted 4 months ago
I ordered sunglasses on 6/1. I was told I would not be charged until they shipped. I just got my credit card bill and they charged me on 6/1. Glasses shipped on 7/14. I also contacted Maui Jim and much to my disappointment, they are not a preferred distributor of their products. Maybe they are good for contacts but definitely not for sunglasses. Would not recommend.
Helpful Report
Posted 4 months ago
You know you keep saying you're preparing my thing to ship and hasn't shipped. It's been over a week. I think I'm getting the run around. I wouldn't recommend this place to anybody, about ready to ask for my money back. Not a good way to do business
Helpful Report
Posted 4 months ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 4 months ago
Great price and fast delivery
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Posted 4 months ago
Easy to navigate website, very professional. PRICES are what you see and not hidden until the payment page! Will be coming back in the future..
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Posted 4 months ago
I ordered my contacts on July 7th and my contacts are in the process of being shipped 7/14. I received no compensation or phone call from a rep indicating a refund in shipping, a discount for another purchase, etc. it’s been 1 week and my contacts haven’t even been shipped yet. I’ve done business with EZcontacts before but this time it will be my last for my wife and I. Horrible experience. Disappointing.
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Posted 4 months ago
Awesome Service!!!
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Posted 4 months ago
Easy to order, easy to pay, and quick to deliver... seems like 5 stars to me!
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Posted 5 months ago
Smooth and easy just as it should be.
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Posted 5 months ago
I was charged shipping though it's supposed to be free. When I discovered the descriptency, I called customer service and was told they couldn't refund the expedited shipping fee because my lenses had already shipped. Not good customer service if you ask me.
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Posted 5 months ago
Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 5 months ago
THIS COMPANY POSTS ITEMS ON THE WEBSITE LIKE MAUI JIM SUNGLASSES WITH FLOPPY SOFT WOBBLY LEGS PRESENT IT ONLY BY PICS TO SEEMS LIKE ITS HARD PLASTIC OR METAL FRAME DO NOT MENTION THE DESCRIPTION ANYWHERE THAT ITS SOFT NOODLE LEGS THEN WHEN YOU WANT TO RETURN THEY CHARGE YOU $12 TO DO A RETURN EVEN THOUGH IT WAS DO TO THEIR FALSE ADVERTISEMENT.
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Posted 5 months ago
Thank you for your feedback. We're sorry to hear about your experience and understand your frustration regarding the product and return process. We take concerns like this seriously and would like to look into the details of your order and the item you received. Our goal is to ensure all product listings are clear and accurate, so if something was misleading, we want to address it properly. Please reach out to our customer care team with your order number, or reply here so we can assist you directly.
Posted 5 months ago
Quick easy service. Be careful if pricing. Can be different depending on what device u use
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Posted 5 months ago
EZContacts is rated 4.0 based on 22,702 reviews