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EZContacts Reviews

4.0 Rating 22,718 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Helped tremendously by ensuring I had the right size of glasses to fit my face.
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Posted 9 months ago
very smooth and easy process.
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Posted 9 months ago
Order processing when I placed my order said 3-5 days! It's been 10. Taking a really long time, starting to get nervous! I got tracking information, its been over 24 hours and still no movement on the shipment, not even picked up by the carrier yet! I hope it will be worth the wait.
Helpful Report
Posted 9 months ago
Thank you for reaching out. We understand how frustrating it can be to wait longer than expected. We looked into your order and are happy to confirm that it has now been delivered. If you have any questions or concerns about the item you received, please let us know. We are here to help. We appreciate your patience and hope you enjoy your purchase.
Posted 8 months ago
Love the Efforts in assisting and discounts EZ Contacts offer.
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Posted 9 months ago
easy and affortable
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Posted 9 months ago
How can I review a product that I never received? I paid you and I never received the product. I wanna refund immediately or I will take legal action.
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Posted 9 months ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
Impressed with the quality and service and shipping process
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Posted 9 months ago
Very fast and accurate order/shipment.
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Posted 9 months ago
Fantastic customer service !
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Posted 9 months ago
My package never came now I got a claim I have to wait 5 to 10 business days for someone to call me unbelievable I want my frames
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Posted 9 months ago
We’re sorry to hear about the trouble with your delivery. When a package is reported missing, the carrier requires a claim to be filed and completed before we can move forward. This process typically takes 5 to 10 business days, which is standard protocol for all lost package investigations. We understand the frustration, and we’re here to help throughout the process. Please let us know if you have any questions in the meantime.
Posted 9 months ago
Prices are very reasonable ,, received the new glasses in2 1:2 days
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Posted 9 months ago
Got exactly what I needed in a timely manner
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Posted 9 months ago
The shipping takes entirely to long everytime we have ordered.
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Posted 9 months ago
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
I placed two orders now and they have gone perfectly with super fast shipping turnaround!
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Posted 9 months ago
I love the deals I continuously get from your site.
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Posted 9 months ago
EZ contacts does just what its name suggests. My order wasn’t questioned and came promptly after the order was placed. I am quite pleased.
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Posted 9 months ago
Great store
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Posted 9 months ago
I appreciate the affordable pricing and frame and lens choices. It was much better than my local optical store, and placing the order through EZContacts online was much easier than i thought it would be. Also, the customer service is very good and friendly. The reason for 3 stars is how slow they are to process and ship the order. Make sure you have 2 or more weeks before you need your glasses, because they're definitely not timely getting your order processed and shipped. Please note, the shipping day choice you make when placing your order only applies to the days that it takes to receive the item after they process it, so in my case, it added an addition week and a half of time.
Helpful Report
Posted 9 months ago
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
Quick and easy to order!
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Posted 9 months ago
too expensive
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Posted 9 months ago
Thank you for taking the time to share your feedback regarding the cost of your recent purchase. We strive to offer regular deals and promotions and encourage you to consider subscribing to our email list or checking our website for upcoming offers. Additionally, we have a convenient price match policy and our EZPoints loyalty program, which allows you to accumulate points for further savings with every purchase. You can find more information about these programs on our website. We hope this information clarifies our commitment to value and encourages you to consider future purchases with us. Should you have any further questions or feedback, please don't hesitate to contact us.
Posted 9 months ago
EZContacts is rated 4.0 based on 22,718 reviews