Delivered wrong item.
Would not correct order until they received the wrong product back.
They received the wrong item back from me and then did nothing about replacing it until i had contacted them 3 times.
Took 5 weeks from my placing the order to getting my correct contract lens!
Hardly “Easy” - however you choose to spell it.
They also appear to be using some form of AI or bot, unable to actually do anything other than issue platitudes.
1 week ago
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