The quality of product its self is great. Customer service however sucked a**. All I wanted to know was when my contacts would arrive. Put on hold 3 times, only to be hung up on after 45 minutes on one occasion and over 25 minutes the other 2. There's no such thing chat.....it automatically takes you to an email that does not get responded to in the next few hours...its the next few days. Price was great but after paying myself to be on hold for 95 minutes , well let's just say the initial savings went out the window. Sorry EZ Contacts but the whole experience was rather disappointing.