If you decide to take a chance and use this site BE SURE everything is correct because if you need to speak with customer service that will never happen. I tried calling customer service I waited 30 minutes then was given an option to get a call back. Once I hung up the callback came through 30 min later. I said hello assuming a rep is on the line, but oh no I stuck waiting for another 30min. I chose the option for another call back. 30 seconds(not joking) they called back but guess what? I was sent to wait again. I was at work so I had to hangup. I waited over the weekend to callback right when they opened and I put on hold for over 30 minutes AGAIN! The same song and dance so I tried the email option and thankfully received a response hours later, and was able to get a refund. When I tell you I was making peace with losing my money dealing with Ezcontacts. I can't trust this company. It will be my first and last time with EZcontacts