I paid extra for expedited shipping. I tried calling multiple times to check on my order and couldn’t get through. I left a callback number and received one call back and was told she couldn’t help me but would transfer me, once again I left a callback number but did not receive a call back. I have finally received a shipping confirmation and tracking information which if it’s correct, indicates that my contacts will arrive 14 days after I placed the order. I definitely do not feel that I got expedited shipping for my order. At this point, I will probably purchase my next refill elsewhere