I have so far had a difficult time with EZContacts. Their processing time was not accurate on their website and when I reached out to the first salesperson, she apologized and said she would do everything to expedite the process once the frames came in- bc there was a delay on the frames that was not on the site when I ordered. The lab time was also not clear. When they total up the amount of the glasses, they should total up the time frame. I would have spent a little extra for my local office that had the frames in stock to do them. I hope I like the glasses bc I have yet to receive and it’s almost been a full month.