EZ Contacts had favorable pricing on my contact lenses, however, my experience with customer service was horrible. I ordered my contact lenses more than two weeks ago and I still don’t have them. There was no communication from EZ Contacts regarding the delay and shipping my refill prescription order. When I called customer service, I would be on hold for a very long time and never able to speak with a live person. Their callback feature did not work on occasions. I also emailed and received no response. I may not use EZ Contacts in the future.
7 months ago
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