I've ordered close to 5 or 6 pairs of glasses and sunglasses from this company and my wife and my sister also have purchased glasses from this company. This past order took almost three weeks. I received an email the first week stating would take 2 to three days for processing then shipped. Another week went by and and still no change in status. I called and spoke with an agent who informed me they were still processing and that they found a scratch during inspection and had to start over. Several more days went by and was finally informed that they shipped. I paid for rush delivery but still gives a 5 day dekivery ETA. Still haven't received my glasses. Probably will be my last time ordering from this company.