Not only it’s been 2 weeks and I received a notification it shipped today though it can not be found in the system, I have also multiple times called their 1800 number to no avail. No one answers. Ever. I called dozens of times and at different times and all I got was a recording saying they’re busy and telling me to contact them online. I did that too. Also to no avail. No one responded to any of my messages on their platform neither to my emails. I cannot believe I just paid these people $498 for this! Argh. I think I’m gonna file a complaint against them with the BBB and the FTC. Just horrible. Don’t buy from them, you will regret it! The positive reviews you see are probably from influencers that get paid to write that! Don’t buy from them!