I’ve been a satisfied customer of EZ Contacts for years, but my recent experience was quite disappointing. My last order took over six weeks to process, only to be informed that they couldn’t fulfill it. It would have been much appreciated if they had reached out sooner instead of me having to initiate the call. While the refund process was quick and easy, the wasted time and uncertainty were frustrating. I hope they can improve their communication and order fulfillment processes in the future.
8 months ago
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