Ordering contacts was fine, but after completing payment a survey pop up pops onto the screen just prior to moving on to uploading the prescription for my lenses. Unfortunately, the pop up is not functional, nothing is clickable! Despite multiple attempts to get this pop up to click or close, I had to close the entire app, log back in and upload my prescription. So, when I got the chance to complete an actual review about my experience I did, and ezcontacts response was ‘email us at this address to explain the issue’. My review outlined my issue, why should I have to reach out to them?! Fix the pop up, period.