i ordered my glasses and they took several weeks to get to me b/c the company went on a very long holiday break right when they notified me they had received the frames. I'm pretty patient most of the time but the wait time here seemed excessive. I also have only had them now for sever weeks and have only used the special spray and cloth to clean them and they already have scratches on the surface. I bought the anti-scratch material so i'm unsure why this has happened so quickly. The two positives with this order is that the order was affordable and I really like the style of the frame I purchased. With customer service, delivery time and quality however their is opportunity for improvement.