Been waiting over a month for a pair of glasses. Every time I call they give me a different answer as to why there has been such a delay. Last time I called again for the 5th time, the lady stated that this delay is very unusual and not "normal" for company guidelines and she would be reaching out to see what the problem is. I still have not heard back... I told her that if you guys are simply not able to get the glasses, stop delaying me and promising they will come and let me pick out a different pair at a discounted rate for this crazy lack of care and time on their end.