I did an online search for a specific brand of eyedrops. EZ Contacts appeared near the top of the search results. The price was not exceptional, but it was available and it was easier for me to purchase it online than to search for it in a store so I did. There was nothing to indicate that it was not in stock or would not be shipped quickly. My credit card was charged immediately. That was Jan 13. After two weeks I phoned to find out why the status of my order was still showing as "processing" on the website. After waiting on hold for more than 10 minutes I was put through to someone who told me that they were out of the product and were waiting to get more before they could fulfill my order. Two weeks later, I received notification that the order had been sent. When I clicked on the product image in the email confirmation to "review order details" I got an error message. But the tracking link to DHL shows that the order is scheduled for delivery on Feb 15. So, assuming it arrives then, they will have processed and fulfilled my order. It will have taken 30 days to receive a package of over-the-counter eye drops. Assuming they are fresh, I will not complain, but I am not inclined to purchase from EZ Contacts again.