Completed and paid for an order. After a couple of weekdays, I noticed that my order was not being filled and shipped. I called the customer service # to ask why. There was a recording that it was closed for the holiday (Thursday before Easter). So I followed up with an email asking when the order would be filled. I received an auto response saying it would be closed for almost 2 weeks. That is something that should be big, bold, and bright on a company's website, not a little link at the top that just says holiday. So I sent a 2nd email canceling my order as that was the only way I could find. Then today I get an email stating my order has been shipped. What kind of backwards company is this? I got my order from 1-800 contacts the NEXT day after I ordered.
3 months ago
EZContacts has a
4.0
average rating
from
22,685
reviews