Awful. I placed an order on April 6, and they did not ship it until April 24. They did have a Passover outage in there (which I am assuming contributed to this). OK, fine, but that means they had Apr 6-11 and 21-23rd to ship and they did not. That's 9 days. Moreover, they did not notify me of a shipping delay when I ordered it. I emailed multiple times NOT during Passover to get information, and they did not bother to respond. I also emailed to cancel the order and they ignored it. They shipped the items anyway, again, without acknowledging any of my inquiries. I will never order from them again.