My product was never shipped from them which was very odd. There was no movement with the product when I looked at the tracking info given to me. I reached out numerous times regarding it and it took 17 days for them to respond with … “I looked into your order to see why it is taking an unusually long time. It seems that the product you ordered is currently being restocked by our manufacturer and we are still waiting to receive it. The current availability estimate is within the next 2-3 weeks.” They were really quick to charge my card but didn’t even have the product in stock. Very disappointing.